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U.S. Army Garrison Italy

PCS Guide

Welcome to Italy for Newcomers

Learning Italian in Vicenza

(Photo Credit: U.S. Army) VIEW ORIGINAL
There are multiple options for learning Italian and other languages in the Vicenza Military Community:
  1. The SETAF-AF Language and Culture Training Center, bldg. 82 on Caserma Ederle near the Chapel Gate. It's an official source for learning Italian and other mission essential languages. You can call 646-7238/7235 or 0444-71-7238/7235 Or click HERE to sign up.
  2. The library also has free access to Mango @ https://mwrlibrary.armybiznet.com/screens/resources.html
  3. ACS offers a Benvenuti Cultural Integration Class and Italian as a Second Language (ISL) Contact ACS for more, call +39 0444-71-5829 (DSN: 646-5829) @ https://home.army.mil/italy/my-garrison-Italy/pcsguidevic/living-vicenza/language-help
  4. For credit college classes are offered by University of Maryland Global Campus @ https://europe.umgc.edu/

#TGO Videos

1 Army Family Housing edit
2 Blue Ribbon Celebration Essay Reading by Students
3 Behind the scenes Future Viilaggio housing Nov 2023
4 VICENZA halloween promo
5 Vicenza High School ribbon cutting ceremony
6 You can learn Italian with ACS
7 Monte Berico cleanup
8 Genesis Clinic Commander Premiere
9 Teenvenuti
10 Welcome to Vicenza 2024 (PCS info for newcomers)
11 U.S. Army Garrison Italy Change of Command 2023
12 AMICI program no. 5
13 DOD 109554188 Teatro Olimpico AFN
14 Health Care Coordinator CR2C
15 Italy 101 Butcher
16 Italy 101 Aperitivo & Spritz
17 Italy 101 Buying a Bus Ticket
18 Italy 101 Gelato
19 Italy 101 Purchase Train Tickets Online
20 Italy 101 Caffe
21 Italy 101 Dining in Italy
22 Italy 101 Isola Vicentina
23 Italy 101 Parking
24 Italy 101 Pumping Gas
25 Italy 101 Shopping at Supermarkets
26 Italy 101 Train Stations & Tickets
27 Darby Military Community TASP Newcomers Video
28 📣Shout out to each and every one of our community members for helping make 2022 such a great year!✨
29 Welcome to Italy - Teenvenuti
30 Welcome to Italy - Vicenza Elementary School
31 Welcome to Italy - Barracks Life
32 Welcome to Italy - Del Din Gym
33 Welcome to Italy - Warrior Zone
34 Private video
35 Private video
36 Private video
37 Private video
38 Private video
39 Private video
40 Private video
41 Private video

Check out the latest YouTube videos from The Garrison Outlook staff

Archive

Alerts and Closures Info

BRIEFS (Things to know this week)

ACS Throughout the World

(Photo Credit: U.S. Army) VIEW ORIGINAL

On March 20, from 11:30 a.m. to 1 p.m. Army Community Service (ACS) is launching "ACS Throughout the World" to celebrate 60 years of ACS services to military communities around the world.

*See the attached flyer for registration details.

2025 Vicenza Chapel Lent and Holy Week Services

(Photo Credit: U.S. Army) VIEW ORIGINAL

Take a look at the flyer for more information about Lent and Holy Week Services for both, Catholic and Protestant Communities.

The (Scheduling System) for Visual information support (photo, video, and graphics) is unavailable

(Photo Credit: U.S. Army) VIEW ORIGINAL

VIOS, the platform for scheduling visual information support (photo, video, and graphics), is unavailable UFN. To place work orders, schedule photos, or get information, please contact:

VMC: VI Team Vicenza

vi-team-vicenza@army.mil

DSN 646-4697

DMC: VI-Team-Livorno

vi-team-livorno@army.mil

DSN 645-8851/8852

Notifications will be made when the system is available or when an alternative is selected. Thank you for your patience.

Quality of Life of VMC Residents Survey

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2 / 2 Show Caption + Hide Caption – (Photo Credit: U.S. Army) VIEW ORIGINAL

The "Quality of Life of VMC Residents Survey" is a survey designed to get a better understanding of the quality of life for both on and off post residents. The survey will be live until March 18.

It is anonymous, and your responses will remain confidential. Whether you live on or off post, it is important to get feedback on your quality of life that can help find out ways to improve it.

*Please answer each question honestly based on your personal experience.

https://www.surveymonkey.com/r/QOL_VMCResidents

MWR Survey-ends soon

FMWR Customer Needs Survey ends soon. This voluntary and confidential survey is your opportunity to provide FMWR with feedback on the programs and services in your community. At the end of the survey, you will be given an opportunity to enter a sweepstakes for a chance to win a five-night stay at an AFRC. Only takes 10 minutes to submit.

(Photo Credit: FMWR) VIEW ORIGINAL

Switch off your car

(Photo Credit: Scavetta, Richard (Rick) A., CIV USARMY IMCOM EUROPE (US)) VIEW ORIGINAL

VICENZA, Italy - It’s cold out now – but you should not idle vehicles. It’s against Italian law. Switching off your engine also saves fuel and cuts pollution.

Do your part, do not leave your vehicle running when not driving. Idling vehicles emit noxious gasses, when parked near buildings the fumes go inside affecting air quality and causing people to get sick.

Take this as guidance from the garrison -- people cannot leave cars idling in any parking space on post. Most recently, people parking at the Visitor Processing Area at the main gate have left their engines running. But the problem is post-wide, especially in colder months.

Restarting causes less engine wear than idling. Restarting the engine uses the fuel equivalent to 10 seconds of idling.

* So, follow the 10 second rule. If you are stopping for more than 10 seconds, turn off the engine and restart when you are ready to go.

When you turn off your car, you save money, help the wear on your engine, STOP polluting and obey the law.

Winter tires and snow chains mandatory in Italy from Nov. 15

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2 / 2 Show Caption + Hide Caption – (Photo Credit: Kreider, Laura LN, ITA) VIEW ORIGINAL

Starting Friday, Nov. 15, to April 15, 2025, all vehicles are required to have winter tires or snow chains on board. This is the legislation at national level, which also provides for possible time extensions, linked to severe weather, as happens especially in the mountains. All those who do not fit tires suitable for all four seasons must travel with the appropriate equipment, until April 15.

Changing winter tires: finesAnyone who does not have winter tires mounted or chains on board after Nov. 15 risks a fine ranging from €41 to €169 in residential areas and from €85 to €338 on extra-urban roads, and €80 to €318 on highways.

From April 15, 2025:

The obligation to have snow chains on board ceases, while as regards tires, it will be mandatory to adopt summer ones.

Parking Permits Required (TDY and Long Term)

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For long term parking on Caserma Ederle and Del Din, you must get a permit from the PMO at Bldg 4B on Ederle. Once you get the permit, the authorized parking locations are the top two floors in both Del Din parking garages and in the parking lot behind Bldg 28 on Ederle (behind finance). Bring your current vehicle registration. For LN's using the Marco Polo shuttle, bring TDY orders also. Call DSN 646-5300 for more details.

SFRG's calendar

(Photo Credit: U.S. Army) VIEW ORIGINAL

Classes are provided by Army Community Service on Caserma Ederle. For information call 646-5841 or 0444-71 5841.

Information about Vicenza Limited Traffic Zone (ZTL) Permits

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2 / 2 Show Caption + Hide Caption – (Photo Credit: Scavetta, Richard (Rick) A., CIV USARMY IMCOM EUROPE (US)) VIEW ORIGINAL

On May 31, 2024, ZTL permits for residents (such as U.S. military/ civilians who reside downtown) expired.

For information about ZTL, the Permit Office is located at Piazza Biade 26 (ground floor) by appointment only.

Call 0444-221150 (Mon/Wed from 8:30-10 a.m.). More information found at the City of Vicenza website

https://www.comune.vicenza.it/cittadino/scheda.php/42734,69400 , under “Permessi per dimoranti” (blue color).

Reservation required for seating on the Marco Polo Shuttle

(Photo Credit: U.S. Army) VIEW ORIGINAL

Please plan ahead for seating on the Marco Polo Shuttle! Seats are limited and require reservations prior to departure. Pritorities will be given to PCS/ETS/Retiring individuals and FM listed on orders; followed by seating considerations for personnel categories below. Patrons with a DoD-issued ID card can make an ONLINE RESERVATION to ride the bus to Marco Polo Airport at: https://intelshare.intelink.gov/my.policy

Priorities are as follows:

1) PCS/ETS/Retiring individuals and FM listed on orders.

2) Emergency leave: must have an absence request or Emergency Visitation Trael (EVT) documentation.

3) Temporary Duty (TDY):must have DD Form 1610 or orders with you.

4) Leisure, also known as Space Available Travel.

For questions on the Marco Polo shuttle, please contact DSN 646-5147.

FAMILY LIFE COUNSELING 100% confidential and free

100% confidential and free counseling for individuals, couples, and families in the Vicenza Military Community. No insurance needed.
(Photo Credit: Family Life Counseling 1) VIEW ORIGINAL

> Located in the Spiritual Life Center, Building 395, behind The Arena

> Open to civilians, service members, and their families

> Cell: 0444-71-4794

> DSN: 646-4794

Commissary Jobs Available Now

(Photo Credit: AFN Vicenza, Video by Pfc. Robert Wormley) VIEW ORIGINAL

Visit USAJOBS.gov to find current open positions at the Vicenza Commissary. Some Defense Commissary Agency positions are open continuously. Share with someone who might be looking for this opportunity.

New Postal and CPF Hours

(Photo Credit: Jackson, Randall W. CIV) VIEW ORIGINAL

Ederle Postal Service Center Hours:

Monday - Personal Mail 10:30 a.m.-5:30 p.m./ Official Mail 10:30 a.m.-noon and 1-5 p.m.

Tuesday - Personal Mail 10:30 a.m.-6:30 p.m./ Official Mail 10:30 a.m.-noon and 1-5 p.m. (this day is open an extra hour for package delivery)

Wednesday - Personal Mail 10:30 a.m.-5:30 p.m. / Official Mail 10:30 a.m.-noon and 1-5 p.m.

Thursday - Personal Mail 11:30 a.m.-5:30 p.m./ Official Mail 1-5 p.m.

Friday - Personal Mail 10:30-5:30 p.m. / Official

Mail 10:30-noon and 1-5 p.m.

Del Din Postal Service Center Hours:

Monday – Personal and Official mail 11:30 a.m.-5:30 p.m.

Tuesday – Personal and Official mail 11:30 a.m.-5:30 p.m.

Wednesday – Personal and Official mail 11:30-a.m.-5:30 p.m.

Thursday – Personal and Official mail 11:30-a.m.-6:30 p.m. (this day is open an extra hour for package delivery)

Friday – Personal and Official mail 11:30 a.m.-5:30 p.m.

CPF (Central Processing Facility) Hours:

Monday, Tuesday, Wednesday & Friday 8 a.m.-3:30 p.m.

Thursday: 11:30 a.m.- 3:30 p.m.

Learn practical Italian with ACS

Learn practical Italian with ACS
Learn practical Italian with ACS (Photo Credit: Suly Egante) VIEW ORIGINAL

ACS is one of your many options to learn Italian that's useful in the community. Reach out today to find out more.

To register please email ACS

Watch a student learn how to order his favorite pizza.

ArMA (ArmyMaintenance.com) is the new way to report maintenance issues

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DPW workers, ArMA maintenance issue request
2 / 2 Show Caption + Hide Caption – DPW workers, ArMA maintenance issue request (Photo Credit: Laura Kreider) VIEW ORIGINAL

The Army Maintenance Activity, a new mobile-friendly website to submit work orders, is preferred method for community members to submit maintenance requests for U.S. Army Garrison Italy.

ArMA officials estimate this will save more than 5,000 hours of manpower in one year.

Customers should give a good description and when you submit a photo, the work gets done about 25 percent faster on average.

Any registered user who notices a maintenance issue on their Army installation will be able to report the problem with ease. Additionally, unit leaders can create reports on maintenance status of all their buildings.

To use ArMA, visit www.armymaintenance.com

Marco Polo Shuttle Bus Reservations Required

(Photo Credit: U.S. Army) VIEW ORIGINAL

As we head into the Summer Surge of PCS, here is a reminder of how the Marco Polo Shuttle Bus operates:

YOU MUST MAKE AN ONLINE RESERVATION TO BE ADDED TO THE DAILY MANIFEST - link below

Priority 1 - PCS/ETS Soldiers and their family members

Priority 2 - Emergency Leave

Priority 3 - TDY

Priority 4 - Ordinary Leave

VMC to Marco Polo International Airport - Marco Polo LNO's from the CPF will conduct thorough screenings of those boarding the bus at each pick-up point on Ederle. Priority 2-4 will be allowed on the bus if there is space after Priority 1 passengers are onboard after stopping at all three pick-up locations on Ederle. Those in priority 2-4 should be prepared to have an alternate method of getting to the airport. There are no exceptions especially for those who have been directed to use the shuttle for TDY. The Marco Polo Shuttle Bus is contracted for PCS/ETS Soldiers only. Vicenza is the only community in Europe that provides free shuttle service for outbound passengers.

Marco Polo International Airport to VMC - The same priorities above apply for those seeking service from the airport to the Vicenza Military Community.

To make a reservation for the Marco Polo Shuttle Bus go to the USAG Italy Home Page (https://home.army.mil/italy) and click on the Shuttle Bus Schedules link. Near the bottom you will see a link ONLINE RESERVATION. You must have a CAC card to use the online reservation system. For questions, call DSN 646-5148.

Newcomers' Info

Need to Know