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Policies and Guidance



  • DoDI 5400.17, August 12, 2022
    Official Use of Social Media for Public Affairs Purposes
    The DoD social media policy
  • DoDI 8170.01, August 24, 2021
    Online Information Management and Electronic Messaging, Paragraph 3.24.
    Guidance regarding official use of non-DoD-controlled electronic messaging services
  • DoDD 1344.10, February 19, 2008
    Political Activities by Members of the Armed Forces
    DoD policy establishing guidelines for service members regarding partisan political activity and the appearance of official sponsorship, approval or endorsement.
  • DoDI 1300.18, August 14, 2009
    Personnel Casualty Matters, Policies, and Procedures
    Guidelines for release of information related to casualties


  • AR 360-1, October 8, 2020
    The Army Public Affairs Program, Chapter 8
    The Army regulation establishing social media policy
  • AR 25-13,May 11, 2017
    Army Telecommunications and Unified Capabilities
    Authorized (para 3-1.h) and unauthorized (para 3-2.c) uses of communication systems including social media correspondence

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If you are experiencing difficulty with any of the following issues, here are some resources that may help.


There are many different types of online fraud and cybercrimes. U.S. Army Criminal Investigation Command (CID) receives hundreds of reports a month from individuals who have fallen victim to a scam perpetrated by a person impersonating a U.S. Soldier online.
Learn how to report a suspected scam


Soldiers, especially leaders, are prime targets for identity thieves who will use images posted online to create fake accounts. It is good practice to search sites regularly for impostors. Impostor accounts are violations of terms of use agreements.
Report an imposter social media account


Misusing online communications (online bullying), sending harassing or intimidating communications and images, or other online misconduct may violate existing federal laws under the U.S. Code and may also be a violation of the UCMJ. Regulation 600-20 authorizes commanders to punish Soldiers who are in violation of its direction, making failure to adhere to the Army's rules for online behavior a punishable offense under the UCMJ. There are mechanisms for reporting online misconduct.
Learn how to report misconduct.


First, contact the respective social media platform lead at the Office of the Chief of Public Affairs Digital Media Division. The DMD POC will contact the platform on your behalf.
See additional actions and safety guidance.

What PAOs, social media managers, and Soldiers need to know about DoDI 5400.17 CLICK TO LEARN MORE back to top