Center for Army Lessons Learned

Driving Army Change

About Us

How CALL Drives Army Change CALL drives Army change through leading the Army Lessons Learned Program (ALLP) and delivering timely and relevant information to resolve gaps, enhance readiness, and inform modernization. To accomplish this CALL, executes the Army Annual Plan collecting, analyzing, disseminating, integrating, and archiving lessons learned from tactical to theater/strategic levels. CALL researches root-cause analysis, defines trends/themes, coordinates with the lessons learned community of interest, and initiates product development. CALL's multimedia-based products are disseminated through a variety of print and electronic formats, with the web-based Joint Lessons Learned Information System (JLLIS) serving as the central repository. As emerging issues are discovered, CALL incorporates those into the Army Lessons Learned Forum, to facilitate continuous development, improvement, and adaptation of material and non-material solutions across the DOTMLPF-P spectrum. CALL modernization, and interoperability activities support sister services, international, and interagency bilateral staff talks, mil-to-mil engagements, and agreed-to-actions. This holistic approach to lessons learned drives Army change and fosters Army readiness.
CALL's MISSION The Center for Army Lessons Learned leads the Army Lessons Learned Program and delivers timely and relevant information to resolve gaps, enhance readiness, and inform modernization.
CALL's VISION The Center for Army Lessons Learned is the Army's daily focal point for adaptive learning based on lessons and best practices from the total force and provides timely and relevant knowledge to the warfighter and our unified action partners utilizing integrated systems and interactive technology in order to simplify winning in a complex world.
  • CALL MICROSOFT TEAMS REGISTRATION (Common Access Card [CAC] login required) CALL MICROSOFT TEAMS REGISTRATION

Director

  • COL Scott W. Mueller Director, Center for Army Lessons Learned COL Scott W. Mueller
  • Colonel Scott W. Mueller Director, Center for Army Lessons Learned COL Scott Mueller is a native of Glenview, Illinois and was commissioned as an Armor Officer upon graduation from the United States Military Academy in 1994. His troop assignments include: tank platoon leader and executive officer, D/1-34 Armor, Fort Riley, Kansas (1994-1997); commander, C/2-63 Armor, Vilseck, Germany (2000-2002); Military Transition Team Chief to the 19th Iraqi Army Brigade, Baqubah, Iraq (2007-2008); squadron executive officer, 2-1 CAV, 4th Stryker Brigade Combat Team, 2nd Infantry Division (2008-2010), Fort Lewis, Washington and Iraq; commander, 1-15 Infantry, 3rd Brigade, 3rd Infantry Division, Fort Benning, Georgia (2013-2015); and commander, U.S. Army Garrison Camp Humphreys, Korea (2017-2019). Between troop assignments COL Mueller served as an advisor to E/145 Cavalry (Oklahoma Army National Guard) from 2002-2004, followed by an assignment to the Battle Command Training Program’s World Class Opposing Force at Fort Leavenworth, Kansas from 2004-2006. After serving as a squadron executive officer, he returned to Fort Leavenworth where he was an instructor at the Command and General Staff College. After battalion command, COL Mueller served as the executive officer to the Commanding General, Combined Joint Task Force-Operation Inherent Resolve from 2015-2016. He most recently served as the Deputy Chief of Staff at U.S. European Command in Stuttgart, Germany (2019-2021). COL Mueller’s Operational deployments include Task Force Hawk (April-July 1999), Albania, Operation Iraqi Freedom (2007-2008, 2009-2010), Operation Enduring Freedom (2012), and Operation Inherent Resolve (2015-2016). COL Mueller is a graduate of the Armor Officer Basic and Advanced Courses, the Combined Arms Services Staff School, the Command and General Staff College, and is a Distinguished Graduate of the U.S. Army War College. He holds a Bachelor of Science in European History from USMA, a Master of Arts degree in Management from Webster University and a Master of Strategic Studies from the U.S. Army War College.

Publications

  • 23-02 (703) Security Force Assistance Primer 23-01 (738) Combining Arms in the Close Fight
  • 22-716: U.S Army South Exercise SOUTHERN VANGUARD 22 Integrated Deterrence in the Western Hemisphere 22-744 Operationalizing the Protection Prioritized List 22-732 Fusing Data into a Battle Damage Assessment for the Commander 22-06 People First Task Force 22-729 Army Security Force Assistance Newsletter 22-657 Sustainment in Support of Large Scale Combat Operations CALL Insider Newsletter 3rd QTR, FY22 22-712: NFTF - Priority Intelligence Requirements (PIRs) 22-05 - PARTNERS and ALLIES Guide to Combat Training Centers 22-04 - Company Leadership The First 100 Days 22-701 - The Deep Area: Misconceptions and Challenges 22-02 - FY 21.2 Mission Command Training in Large-Scale Combat Operations Mission Command Training Program (MCTP) Key Observations 22-643 - Counter-small Unmanned Aircraft Systems (C-sUAS) Catalog 22-667 - Senior Commander Guide to Suicide Prevention 22-663 - Unit Leaders Guide to Suicide Prevention 21-665 Is Ours a Nation at War U.S. Army Forces Command (FORSCOM) Leader’s Guide to Soldier Development
  • 21-652 - SOF-CF Interoperability in Large-Scale Combat Operations 21-646 - Army Special Operations Forces in Multi-Domain Operations Catalog 21-635 - “Nunca Camino Solo” 1 Security Force Assistance (SFA) Operations in the Competition Phase 21-19 - Mastering the Fundamentals Role 2 Set-Up in Garrison Operations for COVID-19 Response 21-15 - FY21.1 MCTP Key Observations Bulletin 21-14 - Building Cohesive Teams 21-12 - NCO Crosswalk Guide 21-09 - Leadership Guide to Externally Evaluated Full Scale Exercises 21-07 - Hard Lessons 21-06 - NTC: Preparing for Large-Scale Combat 21-05 - NTC Fire Support Handbook 21-04 - Leader Development in Contact Handbook 21-592 - NFTF Training in Contested Spaces 21-01 - FY20 Mission Command Training in Large-Scale Combat Operations Mission Command Training Program (MCTP) Key Observations 20-575 - The Battalion S-1 Section in LSCO GTA 07-01-006 - Grenadier Guide
  • 20-575 - NFTCTC The Battalion S-1 Section in LSCO 20-572 - NFTF The Medical Readiness and Training Command: Analyzing Response to a Global Pandemic 20-550 - Knowledge Management Case Studies, Volume II 20-16 - Defense of the Cajun Bayou 20-15 - FY19 Mission Command Training in Large-Scale Combat Operations Mission Command Training Program (MCTP) Key Observations 20-14 - Mountain Warfare and Cold Weather Operations Leader’s Book 20-12 - Commander and Staff Guide to Multinational Interoperability 20-09 - Army Combat Fitness Test Version 2 20-08 - Musicians of Mars IV: The Mustangs’ War (Deliberate Attack) 20-06 - How to Master Wargaming 20-05 - Commander and Staff Guide to Liaison Function 20-02 - U.S. Army South Transition to a Multinational Force Headquarters (PANAMAX 18) 20-01 - Corps and Division Planner’s Guide to Reconstitution Operations

Writing for CALL

Do you have a best practice or story to share with the Army and need assistance getting started? CALL has the resources to get you on the right path to getting published. Your publication could be on the next CALL top-10 list!
  • Publication How To Steps to develop, and get your product through the workflow Publication How To

Request for Publications

The CALL library has thousands of articles and publications to support units and soldiers in multiple scenarios from CTC/MCTP rotations, DSCA, to ongoing contingency operations. These publications are available for immediate download and order through the CALL Restricted Site. CALL publications are provided at no cost to you or the organization but must be delivered to a unit (military) address.

LESSONS LEARNED COURSE

Course Requirement. Organization Lesson Manager (OLM) for Army Commands, Army Service Component Commands, Direct Reporting Units, Corps, Divisions, Centers of Excellence, school proponents, and branch and educational schoolhouses (NCOAs, RTI, RTS-M, TASS, Troop Schools, etc.). Brigade and below unit OLMs may attend, but are not required by Army Regulation 11-33, Army Lessons Learned Program. NOTE: This is a US Government Only Course. Course registration. The Army Lessons Learned Course (ALLC) is conducted via distributed learning (dL) on unclassified Microsoft Teams (A365) for US Government and US Department of Defense personnel. Those wishing to attend must fill out a course registration request on the CALL Restricted website (https://call2.army.mil/ll-course.aspx) (CAC login required). Please contact the ALLC instructor at (913) 684-7387 if you have any questions or need assistance. Notice of Collection of Personal Information. The personal information requested in this form is for the purpose of contacting the submitting individual. Personal information is not required for submission of comments, but to receive a response you must provide a valid e-mail address. At our discretion, we may share your comments with web administrators, web authors, editors, and support personnel to improve our web site's performance and usefulness. In other limited circumstances, including requests from Congress or private individuals, we may be required by law to disclose information you submit. Course design. The ALLC is designed to train personnel appointed by their commander or director to serve as an OLM for their lessons learned program. Class size is limited to 30 students to provide optimal hands-on instruction and group participation. Course Objective. The course explains the roles and responsibilities of OLMs and Lesson Managers (LMs) in each phase of the Army Lessons Learned Process. It uses multiple training scenarios with individual and group work to achieve terminal learning objectives. Students leave certified to implement a lessons learned program in their current and future assignments. Pre-requisites. Complete Joint Knowledge Online (JKO) Joint Lessons Learned Program, P-US1181, and provide certificate prior to ALLC attendance. Obtain a Joint Lessons Learned Information System (JLLIS) account at https://www.jllis.mil. Read DA Pam 11-33, Guide to the Army Lessons Learned Program, to comprehend and apply the roles, responsibilities, and available tools for OLMs in each phase. Read the provided scenario article and write a completed observation worksheet for Day 1. Also provide a copy of your appointment memorandum and current lessons learned program SOP (if available) on Day 1.

COURSE DATES

Must register on CALL Restricted website (https://call2.army.mil/ll-course.aspx). FY 23: Class 23-1: 25-27 OCT (CALL Only) Class 23-5: 30 MAY-1 JUN Class 23-2: 29 NOV-1 DEC Class 23-6: 27-29 JUN Class 23-3: 28FEB-2 MAR Class 23-7: 29-31 AUG Class 23-4: 21-23 MAR Class 23-8: 26-28 SEP FY 24: Class 24-1: 24-26 OCT Class 24-5: 28-30 MAY Class 24-2: 28-30 NOV Class 24-6: 25-27 JUN Class 24-3: 27-29 FEB Class 24-7: 27-29 AUG Class 24-4: 26-28 MAR (T) Class 24-8: 24-26 SEP For more information on the CALL Lessons Learned Course – see the CALL Restricted Webpage:  https://call2.army.mil/ll-course.aspx (CAC login required)

Military Analyst Forward Program (MAF)

This is your opportunity to become an Agent of Change! CALL is offering the opportunity to serve in an Active Duty Corps headquarters in CONUS, SETAF-AF and USARCENT as a Military Analyst (forward) (MAF) (MIL (O4-O6, and E8-E9)). Please review the qualifications and submit an application through the CALL Restricted Site.
MAF requirements Be in the grade of E8-E9; CW3-CW5; O4 KD, O5-O6. Be an Active Duty, USAR, ARNG, IMA or IRR Soldier. Have less than 16 or more than 18 years of active federal service (USAR/ARNG). This does not apply to AGR and AD Soldiers. Be physically and medically deployable world wide. Be able to write articulately and meet suspense's. MAF Duties and Responsibilities Duties and responsibilities of a CALL MAF vary by location. Below are some of the duties and responsibilities that a CALL MAF can expect: MAFs serve as the “face” of CALL to the supported commands. They integrate into supported command staff functions to collaborate and integrate CALL’s support capability. MAFs facilitate establishing and/or executing the supported command’s Lessons Learned Program; facilitate unit written AAR’s and provide the supported unit Commander’s Priorities to CALL. MAFs conduct focused collections for both CALL and their supported command. Many of the focused collections will be included in future CALL publications. MAF’s conduct key leader interviews and transcribe audio recordings. MAFs need strong oral and written communication skills. A MAF can expect to write or edit, on average, 1-5 documents/reports each week. MAFs also participate in a weekly VTC/DCS with CALL HQ. Application Process and Required Documents Military biography (recently updated) ORB/SRB/ERB (less than a year old) DA photo (preferably NMT 1yr old, should reflect current grade/awards) Current DA Form 705 (Army Physical Fitness Test Scorecard) ARPC Form 249-E Chronological Statement of Retirement Points (AR/NG) RC/NG status (i.e., TPU, IRR, IMA, AGR, ARNG, etc) and current assignment Availability date (i.e., the date you will be available to come on active duty)(AR/NG) or date command will release you (Active Component) Desired tour length (180-365 days). Standard tours are 365 days in duration. 180 days is the shortest tour that will be considered. Please notify your CoC that you are interested and get a verbal authorization (VOCO) to apply. A written document may be needed later. But only after approval as a MAF. Last three evaluations. At least one writing sample written by you. Almost any document will work but remember the document reflects how you write and think. Theses documents will be consolidated to build a candidate packet. The review process takes approximately 30 days. At the end of the review process, applicants will be notified via email if they have been accepted or not. If accepted, applicants will be provided assignment details and additional instructions. ** Incomplete packets will not be considered. All packets must arrive as a single email or a group of emails to avoid filing errors. **
  • MILITARY ANALYST FORWARD (MAF) Program (COMMON ACCESS CARD [CAC] LOGIN REQUIRED) MILITARY ANALYST FORWARD (MAF) Program

TELEPHONE NUMBERS

Request for Information DSN 552-9533 Commercial (913) 684-9533 Information about CALL DSN 552-CALL / 552-3035 Commercial 913-684-CALL / 913-684-3035 Fax DSN 552-4387 Commercial (913) 684-4387

EMAIL

General / Request For Information

MAILING ADDRESS

Center for Army Lessons Learned (Temporary Address) 511 Grant Ave Ft. Leavenworth, KS 66027