Center for Army Lessons Learned

Driving Army Change

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Director

  • COL Scott Allen
    Director, Center for Army Lessons Learned
    COL Scott Allen

Organization Information

  • CALL drives Army change through leading the Army Lessons Learned Program (ALLP) and delivering timely and relevant information to resolve gaps, enhance readiness, and inform modernization. To accomplish this, CALL executes the Army Annual Plan collecting, analyzing, disseminating, integrating, and archiving lessons learned from tactical to theater/strategic levels. CALL researches root-cause analysis, defines trends/themes, coordinates with the lessons learned community of interest, and initiates product development. CALL's multimedia-based products are disseminated through a variety of print and electronic formats, with the web-based Joint Lessons Learned Information System (JLLIS) serving as the central repository. As emerging issues are discovered, CALL incorporates those into the Army Lessons Learned Forum, to facilitate continuous development, improvement, and adaptation of material and non-material solutions across the DOTMLPF-P spectrum. CALL modernization, and interoperability activities support sister services, international, and interagency bilateral staff talks, mil-to-mil engagements, and agreed-to-actions. This holistic approach to lessons learned drives Army change and fosters Army readiness.

  • The Center for Army Lessons Learned leads the Army Lessons Learned Program and delivers timely and relevant information to resolve gaps, enhance readiness, and inform modernization.

  • The Center for Army Lessons Learned is the Army's daily focal point for adaptive learning based on lessons and best practices from the total force and provides timely and relevant knowledge to the warfighter and our unified action partners utilizing integrated systems and interactive technology in order to simplify winning in a complex world.

  • This is your opportunity to become an Agent of Change! CALL is offering the opportunity to serve in an Active Duty Corps headquarters in CONUS, SETAF-AF and USARCENT as a Military Analyst (forward) (MAF) (MIL [O4-O6, and E8-E9]). Please review the qualifications and submit an application through the CALL Restricted Site (CAC Required).

Request for Publications

To deliver products to the total force, CALL rescinded the requirement that publications must be shipped to a military address. Depending on the shipping location, deliveries may take up to seven days after receiving your emailed shipping notification from ATSC.

Place an order HERE (CAC Login Required)

Writing for CALL

Do you have a best practice or story to share with the Army and need assistance getting started? CALL has the resources to get you on the right path to getting published. Your publication could be on the next CALL top-10 list!

Visit our restricted site (CAC Required), Writing for CALL for more information and submission guidelines.

Publications

EXPAND THE WAY YOU RECEIVE INFORMATION

Audiobooks offer an immersive and convenient way to enjoy our publications, allowing you to listen while on the go or during daily activities. Audiobooks bring concepts to life and provide a unique audio experience. Explore our audiobook collection and let the power of storytelling accompany you wherever you are.

23-07 (594), Military Decision-Making Process (MDMP): Organizing and Conducting Planning

23-06, Holistic Health and Fitness (H2F)

18-24, The First 100 Days of Platoon Leadership

22-04, The First 100 Days of Company Leadership

21-14, Building Cohesive Teams

19-18, Commander and Staff Guide to Rehearsals

21-06, Preparing for Large-Scale Combat Operations

20-06, How to Master Wargaming

CALL Podcast: Insights from the Fight

Podcasts deliver dynamic, thought-provoking content straight to your ears—perfect for your commute, workout, or quiet moments at home. Whether you're seeking expert insights, compelling stories, or lively discussions, our podcast collection offers a rich audio experience that informs, entertains, and inspires. Dive into episodes that bring ideas to life and connect you with voices that matter. Explore our podcasts and tune into a world of knowledge and conversation, wherever life takes you.

The Center for Army Lessons Learned Podcast is dedicated to bringing you lessons learned from exercises, warfighters, and Army fielded forces.
The Center for Army Lessons Learned Podcast is dedicated to bringing you lessons learned from exercises, warfighters, and Army fielded forces. (Photo Credit: U.S. Army) VIEW ORIGINAL

Episode #1: Effectively Leveraging NCOs in Staff Processes. In our first episode, CALL hosts Sergeant Major Mike Robinson for a discussion on maximizing the impact of Noncommissioned Officers within staff processes. The conversation highlighted common challenges in integrating NCOs into staff functions and offered practical solutions rooted in experience from various echelons, including joint task forces and Army Reserve components.

Key highlights: Building trust between officers and NCOs, clearly delineating tasks, and providing targeted training and mentorship.

Available on: Spotify | Apple Podcasts | YouTube Music | Amazon Music

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Episode #2: NCO Development and Roles in Training. This episode of the Center for Army Lessons Learned Podcast features a discussion with Sergeant Major William Thacker on NCO development and training roles within the Army. The conversation centers on the critical role of NCOs in individual and collective training, emphasizing the importance of understanding the “why” behind tasks and fostering a culture of continuous learning.

Sergeant Major Thacker highlights the need for leaders to balance professional development with practical training, stressing that effective NCOs are standard-bearers who prioritize foundational skills and adapt to evolving challenges. He shares experiences from recent deployments and training rotations, underscoring the value of realistic training scenarios and the importance of empowering NCOs to enforce standards and drive unit readiness. The podcast offers valuable insights for leaders seeking to cultivate a strong NCO corps capable of leading and training soldiers in complex environments.

Key highlights: Developing NCOs, NCO roles in training, training as a forward deployed unit, best practices for collective and individual training guidance, CALL Handbook 25-04 (912): First 100 Days as an NCO, and CALL Handbook 25-12 (761): Home Station Training.

Available on: Spotify | Apple Podcasts | YouTube Music | Amazon Music

LESSONS LEARNED TRAINING

The Center for Army Lessons Learned (CALL) no longer offers a formal Army Lessons Learned Course (ALLC). Organizations subject to Accreditation Standards will complete the Joint Lessons Learned Program course (P-US1181) on Joint Knowledge Online for a formal certificate. Additionally, organizations will review the Army Lessons Learned Course (ALLC) program of instruction slides to satisfy training and accreditation requirements per AR 11-33, chapters 4 and 5.

BLUF: No change to any TRADOC or CAC CAO Lessons Learned Accreditation requirements. Organization Lesson Managers and JLLIS Administrators must complete the JKO Lessons Learned Training and be appointed in writing by their Commander or Director. (See AR 11-33 and DA Pam 11-33 for training requirements and memorandum format).

Army Regulation 11-33, Army Lessons Learned Program, is the authoritative source for a commander or director to appoint an Organization Lesson Manager (OLM) and Joint Lessons Learned Information System (JLLIS) administrator. Department of the Army Pamphlet 11-33 is the authoritative source on how to establish and maintain a lessons learned program. Commanders or directors will certify their OLM and JLLIS administrator or other lessons learned personnel by appointment memorandum format found in DA Pam 11-33, paragraph B-3.

Army organizations can contact Mr. Steve Humes at steven.j.humes.civ@army.mil or Mr. “Hike” Welling at hielke.welling.civ@army.mil for assistance with their lessons learned program or registering for the quarterly lessons learned forum.

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Center for Army Lessons Learned
10 Meade Ave. Building 50
Ft. Leavenworth, KS 66027