CALL

Center for Army Lessons Learned

LEADERS

  • CHRISTOPHER J. KELLER DIRECTOR, CENTER FOR ARMY LESSONS LEARNED CHRISTOPHER J. KELLER
  • Colonel Christopher J. Keller graduated in 1993 from the University of Colorado at Colorado Springs with a Bachelor of Science Degree in History. Colonel Keller began his career as Rifle Platoon Leader, Company Executive Officer, Battalion Adjutant, and Bravo Company Commander in 5th Battalion, 87th Infantry at Fort Davis and Fort Kobbe, Panama. As a company grade officer, COL Keller attended the Infantry Officer Advanced Course and then served in the Ranger Training Brigade, as the 6th Ranger Training Battalion Adjutant and Logistics Officer. He was then assigned to the 3d Brigade, 4th Infantry Division (M), at Fort Carson, Colorado, where he served in 1st Battalion 12th Infantry as the Battalion S4, Company A Commander, and later Headquarters and Headquarters Company Commander. COL Keller was then reassigned to PERSCOM, in Alexandria VA, where he served as a DA Secretariat Board Recorder and later as the aide-de-camp to the Commanding General, Human Resources Command. Following Command and General Staff College at Fort Leavenworth, KS, COL Keller served as Operations Officer and Executive Officer of the 1st Squadron, 2d Stryker Cavalry Regiment (SBCT) at Rose Barracks, Germany. While serving as the Squadron Executive Officer, COL Keller deployed in support of Operation Iraqi Freedom conducting combat operations in Sadr City, Adhamiyah, and Mosul, Iraq. Upon return from Germany, he served as a Majors Assignment Officer at Infantry Branch, Human Resources Command, Alexandria, VA; and later as the Infantry Colonels Assignment Officer, Colonels Management Office (CMO/SLD), Office of the Chief of Staff of the Army. COL Keller commanded 3d Squadron, 2d Cavalry Regiment (SBCT) at Rose Barracks, Germany, from JUL 2011 - JAN 2013 participating in Operations Sabre Strike 13 and Saber Junction. Following battalion command he served as Infantry Branch Chief, Army Human Resource Command, Fort Knox, KY (2013-2015). He then served as Combined Joint Task Force Horn of Africa (CJTF-HOA) Senior Liaison Officer to USAFRICOM. His most recent posting was to Fort Leavenworth, KS, where he has served as the Chief, Operations Group D with Mission Command Training Program (MCTP), conducting Division, Corps, JTF, and ASCC-level Warfighter exercises. He later served as Chief, Operations Group X (MCTP), responsible for design, planning and control of multi-echelon, distributed, joint-enabled Army Warfighter exercises. His awards and decorations include the Bronze Star Medal, Defense Meritorious Service Medal, Meritorious Service Medal (7 awards), Army Commendation Medal (3 awards), Army Achievement Medal (3 awards), Combat Infantryman Badge, Expert Infantryman Badge, Pathfinder Badge, and Ranger Tab. COL Keller is married and has three children.

About Us

How CALL Drives Army Change CALLs drives Army change through leading the Army Lessons Learned Program (ALLP) and delivering timely and relevant information to resolve gaps, enhance readiness, and inform modernization. To accomplish this CALL, executes the Army Annual Plan collecting, analyzing, disseminating, integrating, and archiving lessons learned from tactical to theater/strategic levels. CALL researches root-cause analysis, defines trends/themes, coordinates with the lessons learned community of interest, and initiates product development. CALLs multimedia-based products are disseminated through a variety of print and electronic formats, with the web-based JLLIS serving as the central repository. As emerging issues are discovered, CALL incorporates those into the Army Lessons Learned Forum, to facilitate continuous development, improvement, and adaptation of material and non-material solutions across the DOTMLPF-P spectrum. CALL modernization, and interoperability activities support sister services, international, and interagency bilateral staff talks, mil-to-mil engagements, and agreed-to-actions. This holistic approach to lessons learned drives Army change and fosters Army readiness.
CALL's MISSION The Center for Army Lessons Learned leads the Army Lessons Learned Program and delivers timely and relevant information to resolve gaps, enhance readiness, and inform modernization.
CALL's VISION The Center for Army Lessons Learned is the Army's daily focal point for adaptive learning based on lessons and best practices from the total force and provides timely and relevant knowledge to the warfighter and our unified action partners utilizing integrated systems and interactive technology in order to simplify winning in a complex world.
  • CALL RESTRICTED WEB SITE (Common Access Card [CAC] login required) CALL RESTRICTED WEB SITE
  • CHRISTOPHER J. KELLER DIRECTOR, CENTER FOR ARMY LESSONS LEARNED CHRISTOPHER J. KELLER
Colonel Christopher J. Keller graduated in 1993 from the University of Colorado at Colorado Springs with a Bachelor of Science Degree in History. Colonel Keller began his career as Rifle Platoon Leader, Company Executive Officer, Battalion Adjutant, and Bravo Company Commander in 5th Battalion, 87th Infantry at Fort Davis and Fort Kobbe, Panama. As a company grade officer, COL Keller attended the Infantry Officer Advanced Course and then served in the Ranger Training Brigade, as the 6th Ranger Training Battalion Adjutant and Logistics Officer. He was then assigned to the 3d Brigade, 4th Infantry Division (M), at Fort Carson, Colorado, where he served in 1st Battalion 12th Infantry as the Battalion S4, Company A Commander, and later Headquarters and Headquarters Company Commander. COL Keller was then reassigned to PERSCOM, in Alexandria VA, where he served as a DA Secretariat Board Recorder and later as the aide-de-camp to the Commanding General, Human Resources Command. Following Command and General Staff College at Fort Leavenworth, KS, COL Keller served as Operations Officer and Executive Officer of the 1st Squadron, 2d Stryker Cavalry Regiment (SBCT) at Rose Barracks, Germany. While serving as the Squadron Executive Officer, COL Keller deployed in support of Operation Iraqi Freedom conducting combat operations in Sadr City, Adhamiyah, and Mosul, Iraq. Upon return from Germany, he served as a Majors Assignment Officer at Infantry Branch, Human Resources Command, Alexandria, VA; and later as the Infantry Colonels Assignment Officer, Colonels Management Office (CMO/SLD), Office of the Chief of Staff of the Army. COL Keller commanded 3d Squadron, 2d Cavalry Regiment (SBCT) at Rose Barracks, Germany, from JUL 2011 - JAN 2013 participating in Operations Sabre Strike 13 and Saber Junction. Following battalion command he served as Infantry Branch Chief, Army Human Resource Command, Fort Knox, KY (2013-2015). He then served as Combined Joint Task Force Horn of Africa (CJTF-HOA) Senior Liaison Officer to USAFRICOM. His most recent posting was to Fort Leavenworth, KS, where he has served as the Chief, Operations Group D with Mission Command Training Program (MCTP), conducting Division, Corps, JTF, and ASCC-level Warfighter exercises. He later served as Chief, Operations Group X (MCTP), responsible for design, planning and control of multi-echelon, distributed, joint-enabled Army Warfighter exercises. His awards and decorations include the Bronze Star Medal, Defense Meritorious Service Medal, Meritorious Service Medal (7 awards), Army Commendation Medal (3 awards), Army Achievement Medal (3 awards), Combat Infantryman Badge, Expert Infantryman Badge, Pathfinder Badge, and Ranger Tab. COL Keller is married and has three children.

Writing for CALL

Do you have a best practice or story to share with the Army and need assistance getting started? CALL has the resources to get you on the right path to getting published. Your publication could be on the next CALL top-10 list!
  • Writing for CALL (COMMON ACCESS CARD [CAC] LOGIN REQUIRED) Writing for CALL

Request for Publications

The CALL library has thousands of articles and publications to support units and soldiers in multiple scenarios from CTC/MCTP rotations, DSCA, to ongoing contingency operations. These publications are available for immediate download and order through the CALL Restricted Site. CALL publications are provided at no cost to you or the organization but must be delivered to a unit (military) address.

Publications

  • 21-15 - FY21.1 MCTP Key Observations Bulletin
  • Role 2 Set-Up in Garrison Operations for COVID-19 Response
  • CALL Insider Newsletter 2nd QTR, FY21
  • Publications three years or older are stored on the  Joint Lessons Learned Information System Publications three years or older are stored on the Joint Lessons Learned Information System

LESSONS LEARNED COURSE

US GOVERNMENT ONLY COURSE The Lessons Learned Course is a five-day course designed to train a target audience of commissioned officers, warrant officers, and noncommissioned officers (E-5 to O-6) (multiservice) serving at operational or institutional assignments to include battalion, brigade, division, corps, branch and educational schoolhouses, Centers of Excellence (CoEs), or even at the Department of the Army level. Civilians (multiservice/interagency/government/federal) may also attend the course. The course is focused on training personnel who are (or will be) assigned responsibility for establishing and managing a lessons learned program in their organization and/or in their subordinate units. The course also addresses the roles and responsibilities of lessons learned managers in the Army Lessons Learned Process and provides training in lesson manager skills. Students leave prepared to implement the Army's Lessons Learned Program throughout the operations process in their current or next assignment and organization. Army Regulation 11-33, Army Lessons Learned Program, directs that all units have a lessons learned capability and that all brigade and higher organizations (or units that deploy or operate separately at platoon/company/battalion) must have a formal lessons learned program. After action reports are mandatory and required to be placed into the DOD system of record, the Joint Lessons Learned Information System (JLLIS) (https://www.jllis.mil) (CAC login required) no later than 90 days after returning to home station after participating in Army, joint, or combined operations. Attending the Lessons Learned Course is a U.S. Army Training and Doctrine Command (TRADOC) requirement for quality assurance and accreditation. All CoEs, academies, and TRADOC-recognized schoolhouses must have a lesson manager or personnel in charge of their lessons learned program that have attended the course. Lessons learned is also an inspectable command inspection program requirement per Army Doctrinal Reference Publication (ADRP) 1-03, The Army Universal Task List, ART 5.5.5. New! Contractor attendance at the Lessons Learned Course — Army contractors are welcome to attend the Lessons Learned Course at no cost, provided they are responsible for their organization’s lessons learned program and that lessons learned requirements have been written into performance work statements (PWS). A course cost is required for non-Army contract employees. For more information call (913)-684-5150. New! Requests for mobile training team (MTT) courses — Army requests for a lessons learned MTT must be submitted through the Army G-1 Functional Training Resource Arbitration Panel (TRAP) process (six-month projected timeline). Requests must include a written justification and will require unit funding subject to instructor availability. Other non-Army DOD or Government organizations may submit requests for an MTT directly to Army G-1; approval will be based on unit’s ability to fund the course and subject to instructor availability. ALL PERSONNEL ATTENDING THE LESSONS LEARNED COURSE MUST BE REGISTERED IN THE ARMY TRAINING REQUIREMENTS AND RESOURCE SYSTEM (ATRRS) THROUGH THE UNIT SCHOOL MANAGER. If the unit school manager cannot get a seat allocation, they must contact the MACOM Quota Source manager. The following link gives you the FY 21 ATRRS course information: ATRRS FY 21 CALL Lessons Learned Course Info and Dates (Common Access Card [CAC] login required) Questions may be directed to the Center for Army Lessons Learned training instructor at 913-684-5150. Notice of Collection of Personal Information: The personal information requested in this form is for the purpose of contacting the submitting individual(s). Personal information is not required for submission of comments, but to receive a response you must provide a valid e-mail address. At our discretion, we may share your comments with web administrators, web authors, editors, and support personnel in order to improve our web site's performance and usefulness. In other limited circumstances, including requests from Congress or private individuals, we may be required by law to disclose information you submit.

STUDENT INFORMATION

ALL PERSONNEL ATTENDING THE LESSONS LEARNED COURSE MUST BE REGISTERED IN THE ARMY TRAINING REQUIREMENTS AND RESOURCE SYSTEM (ATRRS)THROUGH THE UNIT SCHOOL MANAGER.  If the unit school manager cannot get a seat allocation, they must contact the MACOM Quota Source manager. The following link gives you the FY 21ATRRS course information: ATRRS FY 21 CALL Lessons Learned Course Info and Dates(Common Access Card [CAC] login required) Questions may be directed to the Center for Army Lessons Learned training instructor at 913-684-5150.

COURSE DATES

FY 21 Class 005 - Ft Leavenworth 24-27 May 21 ONLINE (MS Teams account required) Class 006 - Ft Leavenworth 12-15 Jul 21 ONLINE (MS Teams account required) Class 007 - Ft Leavenworth 30 Aug - 2 Sep 21 ONLINE (MS Teams account required) FY 22 (location changes TBD): Class 001 - Ft Leavenworth 18-22 Oct 21 *Currently Resident, but may go online (TBD) Class 002 - Ft Leavenworth 6-10 21 *Currently Resident, but may go online (TBD) Questions may be directed to the Center for Army Lessons Learned training instructor at 913-684-5150. For more information on the CALL Lessons Learned Course – see the CALL Restricted Webpage:  https://call2.army.mil/ll-course.aspx (CAC login required)
  • MILITARY ANALYST FORWARD (MAF) Program (COMMON ACCESS CARD [CAC] LOGIN REQUIRED) MILITARY ANALYST FORWARD (MAF) Program
MAF requirements Be in the grade of E8-E9; CW3-CW5; O4 KD, O5-O6. Be an Active Duty, USAR, ARNG, IMA or IRR Soldier. Have less than 16 or more than 18 years of active federal service (USAR/ARNG). This does not apply to AGR and AD Soldiers. Be physically and medically deployable world wide. Be able to write articulately and meet suspense's. MAF Duties and Responsibilities Duties and responsibilities of a CALL MAF vary by location. Below are some of the duties and responsibilities that a CALL MAF can expect: MAFs serve as the “face” of CALL to the supported commands. They integrate into supported command staff functions to collaborate and integrate CALL’s support capability. MAFs facilitate establishing and/or executing the supported command’s Lessons Learned Program; facilitate unit written AAR’s and provide the supported unit Commander’s Priorities to CALL. MAFs conduct focused collections for both CALL and their supported command. Many of the focused collections will be included in future CALL publications. MAF’s conduct key leader interviews and transcribe audio recordings. MAFs need strong oral and written communication skills. A MAF can expect to write or edit, on average, 1-5 documents/reports each week. MAFs also participate in a weekly VTC/DCS with CALL HQ. Application Process and Required Documents Military biography (recently updated) ORB/SRB/ERB (less than a year old) DA photo (preferably NMT 1yr old, should reflect current grade/awards) Current DA Form 705 (Army Physical Fitness Test Scorecard) ARPC Form 249-E Chronological Statement of Retirement Points (AR/NG) RC/NG status (i.e., TPU, IRR, IMA, AGR, ARNG, etc) and current assignment Availability date (i.e., the date you will be available to come on active duty)(AR/NG) or date command will release you (Active Component) Desired tour length (180-365 days). Standard tours are 365 days in duration. 180 days is the shortest tour that will be considered. Please notify your CoC that you are interested and get a verbal authorization (VOCO) to apply. A written document may be needed later. But only after approval as a MAF. Last three evaluations. At least one writing sample written by you. Almost any document will work but remember the document reflects how you write and think. Theses documents will be consolidated to build a candidate packet. The review process takes approximately 30 days. At the end of the review process, applicants will be notified via email if they have been accepted or not. If accepted, applicants will be provided assignment details and additional instructions. ** Incomplete packets will not be considered. All packets must arrive as a single email or a group of emails to avoid filing errors. **

TELEPHONE NUMBERS

Request for Information DSN 552-9533 Commercial (913) 684-9533 Information about CALL DSN 552-CALL / 552-3035 Commercial 913-684-CALL / 913-684-3035 Fax DSN 552-4387 Commercial (913) 684-4387

EMAIL

General / Request For Information CALL's Webmaster

MAILING ADDRESS

Center for Army Lessons Learned (Temporary Address) 511 Grant Ave Ft. Leavenworth, KS 66027