REDSTONE ARSENAL, Ala. -- U.S. Army Space and Missile Defense Command’s continued focus on “People First” saw the command having the highest employee engagement score in the entire Army for the Office of Personnel Management’s 2023 Federal Employee Viewpoint Survey.
USASMDC had an Employee Engagement Index of 83%, an increase of 2.8% from 2022, scoring the highest out of 28 Army commands.
“I am extremely proud of these results,” said Lt. Gen. Daniel L. Karbler, commanding general, USASMDC. “I thank the members of our SMDC family for their superb teamwork across the command.”
Employee Engagement refers to “an employee’s sense of purpose, manifested in the level of dedication, persistence and effort an employee puts into the work and into the overall commitment to an agency and its mission.” Using questions categorized into one of three sub-indices, Intrinsic Work Experience, Supervisors and Leaders Lead, the EEI gauges conditions that can potentially lead to the state of engagement.
USASMDC saw increases in all three sub-indices.
For Intrinsic Work Experience, USASMDC increased its score by 2.3%, raising it to 82.3%. In the Supervisors index, SMDC scored an 86.4%, a 1.6% increase from the previous year. The Leaders Lead index had a score of 80.2% with an increase of 4.4%, SMDC’s biggest increase for 2023.
Even with the increase in scores, Dana Henslee, organizational adviser, USASMDC Civilian Workforce Development, said the command will continue to work towards improving the workplace. She plans to recommend listening sessions again this year to help identify improvements.
“The benefit of these sessions is that they allow employees the opportunity to provide information, input and recommendations on areas where we can improve and do things better,” Henslee said. “When we receive actionable recommendations, we develop action plans and ensure they are completed. Even if employees’ thoughts or ideas are not something we can take action on, we still share their input with managers, from first-line supervisors to senior leaders.”
Henslee reflected on the progress of USASMDC’s scores since becoming involved with FEVS.
“I am very proud of how much we have improved,” Henslee said. “I was so excited when I received the scores and couldn’t wait to share them with Lt. Gen. Karbler and Mr. Richard P. De Fatta (deputy to the commander). When I briefed Lt. Gen. Karbler the very first time on FEVS, when he first became our commanding general, his goal was to have the number one best Employee Engagement score in the Army, and we did it.”