ANNISTON ARMY DEPOT, Ala. -- Solving problems is what Anniston Army Depot Logistics Management Program Lab is all about.

An example is three employees working side-by-side in the lab one Monday. The problem -- a program was coming to an end and things weren't balancing in the computer system the way they should.

So, Lisa Seymour, a production controller with the Directorate of Production Management was working with employees from the Directorate of Material Management and the Directorate of Production to make things right.

And the depot's LMP Lab was helping all of them.

"What we are trying to create in this room is integration," said George Galland, a senior enterprise resource program analyst for Telesto Group, LLC.

According to Galland, since LMP crosses all branches, divisions and directorates on the installation, it's often best to solve problems as a team.

The lab not only provides a space with multiple computers for that purpose, but the expertise of individuals who each have more than 12 years of experience with LMP.

"The lab is a way for employees to learn and, at the same time, they are fixing their data and correcting problems," said Shawn Magouyrk, acting chief of the Program Control Division in DPM, which oversees the lab's operations.

In addition to assisting employees who walk in with problems, the lab frequently holds training workshops geared to resolving specific LMP issues.

The Telesto contractors are currently reviewing the courses, altering them to suit not only veteran LMP users, but also new employees just learning the system.

If a problem seems to be recurring, especially if it affects multiple organizations, Galland and his co-worker, Chuck Ramsey, e-mail those influenced by the error, telling them what to look for and encouraging them to visit the lab for assistance.

"The LMP system can be very specific and detailed. A problem could be in one of those details," said Galland.

On average, the lab's contractors e-mail seven or eight reports each week. Each one goes to all users affected by the problem and ends the same way, with the lab's location and phone number -- Ext. 7664.

"We may not use the lab every day, but it is a great tool when we do need it," said Seymour.

The idea to create the lab came during a July 2012 visit to Corpus Christie Army Depot by members of DPM. CCAD had a similar space where employees were assisted in problem-solving.

"We were very impressed by that concept," said Magouyrk.

So, the space was designated within one of DPM's facilities, but, from the beginning employees throughout the installation were encouraged to use it.

"The lab is in DPM, but it is not exclusive to DPM," said Magouyrk.