As a service provider organization, we are committed to providing

programs and services delivered with a sense of individual pride, professionalism,

and in keeping with the spirit of Army values and IMCOM principles.

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We create value for our customers through consistent and easily-accessible service.

We will:

deliver quality products and services.

build relationships -- with communities, with our customers, and with each other.

be kind and respectful to those we serve.

conduct ourselves professionally.

welcome and encourage feedback; we will communicate and listen.

provide neat, professional and aesthetically pleasing facilities.

take ownership of our actions.