Members of Wiesbaden's Automotive Skills Center, Enoch Jackson (from left), Vecchio Gaetano, Richard Babcock and Joseph Cooper, are joined by Dr. Robert Schloesser (center), director of Wiesbaden's Directorate of Family, Morale, Welfare and Recreatio...

WIESBADEN, Germany - Garrison Soldiers and employees took a little time out to recognize outstanding individuals during an All-Hands Assembly in the Wiesbaden Fitness Center March 28.

Col. David Carstens, U.S. Army Garrison Wiesbaden commander, led off the quarterly recognition event by welcoming new garrison Command Sgt. Maj. Roy L. Rocco.

"He knows garrisons and he knows Soldiers and we're lucky to have him," said Carstens.

"I'm happy to be back in Europe," said Rocco who served in Vilseck and Darmstadt on previous tours. "When I left nine years ago I never thought I'd be back in Germany. … It's nice to be home. I look forward to working with each and every one of you."

Carstens drew applause from his listeners upon announcing that the garrison would once again be able to offer cash awards for outstanding customer service. "The FY14 awards guidance is out and you'll see some award money starting today.

"We want to recognize some great employees in the workforce," Carstens said, beginning by honoring the Directorate of Resource Management's Gisela Schoenheim, the Directorate of Family, Morale, Welfare and Recreation's Jerry Gardner, the Directorate of Public Works' Udo Schmidt and the Religious Support Operations Office's Spc. Leslie Tamez for "inspiring" him every day.

Carstens and Rocco also recognized several individuals for "external" garrison awards including the Trailblazer Club gold medal award winner Fred Proctor for pedaling more than 1,270 miles in one month, Bill Montgomery with the 2012 Excellence in Management Award for best bowling center in the U.S. Army, the Housing Office's Victor DiMarzo, Mashonda Williams and Brigit Werkheiser with the Outstanding Housing Installation Team Award for 2013 and DFMWR's Patricia Benz as the Association of the United States Army's 2013 Army Civilian of the Year.

Four individuals were singled out for Interactive Customer Evaluation "Emmy" awards: DRM's Juergen Wagner; Child, Youth and School Services?' Ileana Ballaro, Army Community Service's Earl McFarland and DPW's Michael Schueller.

The Directorate of Emergency Services' received the Golden Chicken Award for the "most interesting" ICE comment.

Garrison leaders explained that the customer service awards program, which recognizes outstanding service and support, was expanded to feature quarterly and annual awards in addition to the monthly recognition. Monthly winners receive $500, quarterly $750 and annual winners get $1,000.

During the All-Hands Assembly the Automotive Skills Center's Joe Cooper, Wiesbaden Entertainment Center's Chris Nance, Army Community Service's Rolando DeLeon and DES's Staff Sgt. Nickolas Bryant were recognized as monthly winners. DES's Helen Lucy was lauded as the Quarterly Customer Service Award winner.

Members of the Automotive Skills Center -- Richard Babcock, Joseph Cooper, Enoch Jackson, Vecchio Gaetano, Bob Doman, Dante Pasetto, Johnny Brumsey and Carlos Staten -- were honored with the garrison's Team Award for customer service.

Sabine Schindler of the garrison?'s Plans, Analysis and Integration Office was presented with the Achievement Medal for Civilian Service for her dedicated efforts in managing contracts.

"Ms. Schindler is an example of our outstanding local national workforce, without whom we couldn't operate," Carstens concluded.

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