• FORT WAINWRIGHT, Alaska " (June 29, 2012) -- Lt. Gen. Michael Ferriter visits with Wyatt, 8, a Gold Star Family member whose father, Sgt. 1st Class Jonathon B. McCain, 1st Stryker Brigade Combat Team, 25th Infantry Division was killed in November 2011 while supporting Operation Enduring Freedom in Afghanistan. (Photo by Allen Shaw/Fort Wainwright PAO)

    IMCOM CG visits with Gold Star Family members

    FORT WAINWRIGHT, Alaska " (June 29, 2012) -- Lt. Gen. Michael Ferriter visits with Wyatt, 8, a Gold Star Family member whose father, Sgt. 1st Class Jonathon B. McCain, 1st Stryker Brigade Combat Team, 25th Infantry Division was killed in November 2011...

  • FORT WAINWRIGHT, Alaska " (June 29, 2012) Lt. Gen. Michael Ferriter, IMCOM commanding general, speaks with Spc. Benson Mantes, 539th Transportation Company at Fort Wainwright Army Community Service. Mantes was there using the computers for training. (Photo by Allen Shaw/Fort Wainwright PAO)

    Staying connected to the customer: Soldiers

    FORT WAINWRIGHT, Alaska " (June 29, 2012) Lt. Gen. Michael Ferriter, IMCOM commanding general, speaks with Spc. Benson Mantes, 539th Transportation Company at Fort Wainwright Army Community Service. Mantes was there using the computers for training...

  • FORT WAINWRIGHT, Alaska (June 21, 2012) -- Spc. Masanja Cyrol, 3rd Battalion, 21st Infantry Regiment, 1st Stryker Brigade Combat Team, 25th Infantry Division chatted with Lt. Gen. Michael Ferriter, commanding general, Installation Management Command, June 21 at the dining facility on Fort Wainwright. The two Soldiers were waiting for their cheeseburgers. Ferriter and his wife Margie were visiting Army installations throughout Alaska. (Photo by Allen Shaw/Fort Wainwright PAO)

    Getting to know the customers

    FORT WAINWRIGHT, Alaska (June 21, 2012) -- Spc. Masanja Cyrol, 3rd Battalion, 21st Infantry Regiment, 1st Stryker Brigade Combat Team, 25th Infantry Division chatted with Lt. Gen. Michael Ferriter, commanding general, Installation Management Command...

IMCOM boss visits Alaska

Allen Shaw, Fort Wainwright PAO

FORT WAINWRIGHT, Alaska -- (June 29, 2012) A young off-duty Soldier in a white t-shirt and shorts stood in line at the dining facility June 21 with sweat beading on his brow from a morning bicycle ride chatting about his mountain-bike adventure with another Soldier, who was also waiting on a burger.

Spc. Masanja Cyrol, 3rd Battalion, 21st Infantry Regiment, 1st Stryker Brigade Combat Team, 25th Infantry Division was telling Lt. Gen. Michael Ferriter, commanding general of Installation Management Command how much he enjoyed riding on the trails around Fort Wainwright, as they passed the time swapping stories.

Ferriter and his wife Margie visited Alaska last week and spent the longest day of the year in Fairbanks.

The general, accompanied by IMCOM Command Sgt. Major Earl Rice started off early with a visit to the Physical Fitness Center and a run around Ladd Army Airfield. The rest of the morning was spent in office visits with Maj. Gen. Michael Garrett, United States Army Alaska, commanding general, Ms. Debra Zedalis, director, IMCOM Pacific Region and Col. Ronald M. Johnson, United States Army Garrison Fort Wainwright, garrison commander.

Before breaking for lunch, Ferriter and Rice also met with IMCOM Pacific Region Command Sgt. Major Karl Schmitt, USAG Fort Wainwright Command Sgt. Major Wayne Jeffries and various Fort Wainwright IMCOM directors.

Margie Ferriter spent the morning touring Directorate of Family and Morale, Welfare and Recreation facilities, as well as paying respects with Gold Star Family members to the fallen Soldiers honored at Monterey Lakes Memorial Park.

After both parties rendezvoused for lunch, IMCOM's commander, also the Army's Assistant Chief of Staff for Installation Management Command, toured Army Community Service, met with Gold Star Family members then assisted Johnson in the presentation of special Customer Service Awards recognizing garrison employees during an event at the Last Frontier Community Activity Center.

Those IMCOM civilians who received the awards were staff members of the Central Issue Facility: Stephen Shugars, Joyce Goins, William Lambert, Adam Rost, Edward Martin, Kevin Tirban, Marcia Rhodes, Miguel Guzman-Perez, Ricky Beaver and Angelo Atienza. Two other awards for outstanding customer service were presented to Michelle Benjamin for her work with Survivor Outreach Services and Timothy Mayhak for his dedication to the Garrison Safety Office, motorcycle safety program.

Ferriter took the opportunity to tell the many IMCOM employees in attendance the importance of customer service, reminded everyone "who we work for," the things "we are doing right" and "the things we can do better."

The group concluded the visit with a boat ride on an Outdoor Recreation vessel up the Chena River through downtown Fairbanks under a warm, crystal-clear blue, sun-drenched sky for dinner on the deck of a local eatery.

Photos are online http://www.flickr.com/photos/fortwainwright/sets/72157630226438770/

Page last updated Fri June 29th, 2012 at 17:22