FORT KNOX, Ky. —Garrison Commander Col. Chris Ricci and Command Sgt. Maj. Sherman Waters jumped in a golf cart and cruised the streets of the Chestnut Glen neighborhood on Oct. 2 to hear from residents and see any concerns they may have in person.
They didn’t travel alone.
With three planned stops and some unplanned routes along the way, Ricci and Waters came with a small army of key officials from Knox Hills and the Resident Housing Office, armed with clipboards and pens to take notes.
Their first planned stop yielded valuable information about lawn/sidewalk flooding, trash collection and drain gutter issues. Their second stop dealt with debris on some of the streets, expanded bicycle routes and a desire for more storage, especially among those with larger families.
Ricci and housing personnel were able to provide on-the-spot explanations for many of the concerns while jotting notes on others and reassuring residents that they were there to get problems fixed – for all residents.
One issue of concern involved clogged rain gutters in some of the homes, which have potentially contributed to some of the flooding. A housing representative said they are actually addressing that very issue in the Chestnut Glen community by replacing old leaky gutters.
A desire to ride bicycles in range areas was another issue that was discussed. Ricci explained some of that changed on Sept. 22 for Soldiers who are looking to expand physical fitness training.
“We just signed a new policy about that,” said Ricci, about Policy 14 that grants the use of some range roads to military cycling enthusiasts.
One resident decided to meet Ricci and the others prior to the start of their journey, so the group decided to spend the remaining time traveling down several streets, surveying ongoing construction and noting any other possible improvements they saw along the way.
Housing director Mary Ellen Correia said more of these tours are being planned at other communities in the near future, starting Nov. 9 with Pritchard Place.
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