Army launches 2024 Tenant Satisfaction Survey

By U.S. Army Public AffairsMarch 4, 2024

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WASHINGTON — The U.S. Army today launched its annual Tenant Satisfaction Survey to collect feedback about the housing experiences of Soldiers and their families.

This year’s survey was sent to more than 110,000 tenants in Army privatized, government-owned, and government-leased housing by a neutral third-party firm, and aims to inform future improvements in housing quality, resident services and community amenities.

“Our Soldiers and their families deserve the best possible living conditions,” said Lt. Gen. Kevin Vereen, Deputy Chief of Staff of G-9. “This survey is a vital tool for understanding their needs and experiences. We are investing significantly in housing improvements, and the feedback from this survey will guide our efforts to provide high-quality, safe and secure housing."

The survey is confidential and voluntary. It will be available online for 60 days, giving tenants ample time to participate and express their views by May 3, 2024.

"Taking care of our people is our number-one priority,” Vereen said. “The health and welfare of our Soldiers are foundational to Army readiness, and this survey is part of our ongoing efforts to uphold our unwavering commitment to our Soldiers and their families.”

Tenants who do not receive the survey email from should contact their local garrison housing offices for assistance.

The Tenant Satisfaction Survey is Office of Management and Budget approved: OMB Control Number 0704-0553; OMB Expiration Date 05/31/2025.