FORT RUCKER, Ala. -- The U.S. Army Aviation Center of Excellence and Fort Rucker commanding general led USAACE, garrison and Corvias leadership on the latest housing walking town hall Feb. 10 through the Allen Heights neighborhood.
Despite a noticeable downturn in participation by residents this time, Maj. Gen. David J. Francis said he’s still a fan of the format and encouraged anyone with issues with their housing to take advantage of the opportunity to engage directly with leadership.
“I am absolutely happy with the format,” he said. “When people have issues, they are not shy about coming out and talking to us. I think it is very important that we give our residents the opportunity to bring up any issues that they have, and some residents did that tonight.
“We are 100% committed to making sure that the families of Fort Rucker have a safe and healthy place to live – homes where our Soldiers’ families can thrive while they are here training,” he added. “The purpose of these town halls is to allow the residents to have access to the senior leadership of Fort Rucker, so that we can address any issues that they have with their housing.”
Issues brought up during this town hall included resurrecting the resident advisory councils that took a hiatus during the pandemic, and plumbing issues brought up by a Munson Heights resident who visited Allen Heights to catch the general walking through the neighborhood.
“We have a phenomenal team, and that’s why we go out as a team,” Francis said of USAACE, the garrison and Corvias. “We have maintenance teams that are standing by, so that when we find an issue we can respond immediately, or whenever is most convenient for the resident.”
Another fan of the walking town hall concept, and Fort Rucker housing in general, is Col. Robert J. Holcombe, garrison commander and on-post housing resident.
“In my 24 years with the Army, I’ve been to a lot of posts and seen a lot of housing, and Fort Rucker has some of the best,” he said. “There are always going to be problems – no place is perfect – but the housing we have here at Fort Rucker is really top notch.”
He added that the garrison and Corvias work hand-in-hand to provide quality housing for Soldiers and family members.
“The garrison housing team represents the interests of servicemembers and family members – and the government – while Corvias is the contractor that provides the housing,” the colonel said. “Corvias is a great company that is really focused on responding to the needs of all of our family members and servicemembers on post.”
Residents don’t have to wait for a walking town hall to get help with any housing issues that crop up, Holcombe added.
“Corvias should always be people’s first stop whenever they have an issue with their home,” he said. “But if residents get to the point where their issue isn’t being resolved, call the housing office in Bldg. 5700 (255-9230). We’ll work it from there because we represent the Soldier in the relationship – they can always come to us for help.
“We’re focused on making Fort Rucker the best place to live in the Army – that is the singular focus of both the garrison housing office and Corvias every day,” Holcombe continued. “We appreciate all of the feedback people give us during the walking town halls, but we also always stand ready to help at any time if people reach out to us.”
The next walking town hall is scheduled in the Munson Heights neighborhood Feb. 23 from 4:30-5:30 p.m.