U.S. Army Quality of Life Task Force

Friday, February 21, 2020

What is it?

The Army Quality of Life Task Force (QOL TF) oversees the comprehensive approach to strengthening quality of life programs in support of the Chief of Staff of the Army’s number one priority, People. The primary focus of the QOL TF is to ensure Soldiers and their Families have predictable, flexible, adaptable, tailorable and well-executed quality of life programs.

What are the current and past efforts of the Army?

The Secretary of the Army and Chief of Staff of the Army directed the Deputy Chief of Staff, G-9 to lead the Army’s QOL TF, comprised of subject matter experts from Army agencies and commands. The Army’s QOL TF is developing a campaign plan nested within the Army People Strategy with initial emphasis on:

  • Housing:  Ensuring Soldiers and Families have safe, quality on-post housing and barracks.
  • Healthcare: Creating an integrated, efficient and effective healthcare system.
  • Child Care: Providing accessible, affordable child care programs.
  • Spouse Employment: Helping military spouses find meaningful employment and careers by maximizing hiring authorities and bolstering existing partnerships.
  • PCS Moves:  Improving and streamlining relocation policies and initiatives for Soldiers and their Families.

What continued efforts does the Army have planned?

Army Senior Leaders are committed to providing effective, efficient and well- executed quality of life programs for our Soldiers and their Families. The Army will:

  • Improve oversight, accountability, and customer service of the housing enterprise.
  • Develop holistic investment and education strategies for housing.
  • Implement a Tenant Bill of Rights delineating options for residents and responsibilities for Residential Communities Initiative companies.
  • Partner with Defense Health Agency to deliver safe, high-quality healthcare in medical treatment facilities.
  • Increase child care access by building more child development centers, hiring additional employees, invigorating the Family Child Care program, and streamlining enrollment.
  • Hire certified career counselors for the Army Community Service employment readiness program.
  • Conduct quality assurance inspections of household goods shipments and incentivize the use of personally procured moves.

Why is this important to the Army?

Quality of life programs promote the health and well-being of the Army, increase recruiting and retention and reduce overall stress and uncertainty. Increased quality of life for Soldiers, Army Civilians and Families is directly tied to increased Army readiness.


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