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SUPPORT

If you are experiencing difficulty with any of the following issues, here are some resources that may help.

REPORTING SCAMS

There are many different types of online fraud and cybercrimes. U.S. Army Criminal Investigation Command (CID) receives hundreds of reports a month from individuals who have fallen victim to a scam perpetrated by a person impersonating a U.S. Soldier online.
Learn how to report a suspected scam

REPORTING IMPOSTORS

Soldiers, especially leaders, are prime targets for identity thieves who will use images posted online to create fake accounts. It is good practice to search sites regularly for impostors. Impostor accounts are violations of terms of use agreements.
Report an imposter social media account

REPORTING MISCONDUCT

Misusing online communications (online bullying), sending harassing or intimidating communications and images, or other online misconduct may violate existing federal laws under the U.S. Code and may also be a violation of the UCMJ. Regulation 600-20 authorizes commanders to punish Soldiers who are in violation of its direction, making failure to adhere to the Army's rules for online behavior a punishable offense under the UCMJ. There are mechanisms for reporting online misconduct.
Learn how to report misconduct.

HAS YOUR OFFICIAL SOCIAL MEDIA ACCOUNT BEEN HACKED?

First, contact the respective social media platform lead at the Office of the Chief of Public Affairs Digital Media Division. The DMD POC will contact the platform on your behalf.
See additional actions and safety guidance.

What PAOs, social media managers, and Soldiers need to know about DoDI 5400.17 CLICK TO LEARN MORE back to top