MRC, Pacific

The Office of the Inspector General (IG) provides support to the Commanding General by serving as an extension of their eyes, ears, voice, and conscience. IGs serve as impartial fact-finders and problem solvers – honest brokers. The IG performs four functions: assistance, inspections, investigations, and teaching and training. The MRC, P IG office provides assistance to commanders, Soldiers, Family Members, DA Civilian employees, and others seeking help with issues related to the U.S. Army. Please feel free to contact us if you need assistance. If you wish to submit an IG Action Request (IGAR), please fill out DA Form 1559 and email the completed form to our office at usarmy.shafter.medcom-mrc-p.list.ig@health.mil.

Be sure you have a problem, not just a peeve (Army Regulation 20-1). Give your chain of command a chance to solve the problem. (Many problems must be addressed with the chain of command for resolution anyway, per AR 600-20.) If IG assistance is needed, contact your local IG first. (IGs at higher commands will normally refer the case to the local IG for action.) Be honest and don’t provide misleading information. (IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.) Keep in mind that IGs are not policymakers. (If a policy is flawed, you can submit proposed changes on a DA Form 2028, Recommended Changes to Publications and Blank Forms.) Keep in mind that IGs can only recommend, not order, a resolution. (Only commanders can order; the role of the IG is to advise the commander.) Remember: IGs can only resolve a case on the basis of fact. (Your claim that a supervisor has violated the rules doesn’t make it a fact. A claim must be supported with evidence.) Don’t expect instant action on your request…Be patient. (Investigations take time, and IGs tend to have heavy workloads.) Be prepared to take “No” for the answer. (In any case, “Yes” or “No,” the IG will explain why, by teaching & training.)