Civilian Human Resources Agency

CHRA HQ G1 is all about people. We connect strategy to action by shaping workforce guidance, enhancing readiness, and supporting employees at every stage of their careers. Through our focus on talent, performance, and equity, we create a culture where people and missions thrive together.

• Onboarding
• Readiness
• Personnel Manning
• Talent Management
• Performance Management
• Awards
• Contingency Operations
• Guidance/Procedures
• Congressional Inquiries
• Freedom of Information Act
• Equal Employment Opportunity
• Records Management

G3 Mission

• Develop and issue operational guidance to CHRA workforce for purposes of executing policy in the functional areas of staffing, classification, and labor/management employee relations (LMER). 
• Advise CHRA employees of newly issued and proposed changes to law, rules, regulations, and policy. 
• Provide advice, guidance, and assistance on complex, controversial, and precedent setting issues. 
• Ensure consistency of operations and execution of programs by providing program oversight and tools needed to efficiently accomplish CHRA unit missions.

The mission of CHRA G-4 is to develop, implement, and oversee logistics and sustainment strategy, policy, and plans to enable CHRA's readiness on a Global scale to support the Army's objectives today and into the future. 

The mission of CHRA HQ G-5 is to integrate operations, strategy, and planning to strengthen support to the CHRA Director and enterprise performance to enable a highly skilled and ready professional civilian workforce that supports national defense.

G6 Mission
Provide innovative and timely civilian HR automation solutions and support that sustain, improve and expand HR service delivery for all our customers.

G6 Vision
To create a unified and innovative technology ecosystem that enhances collaboration, drives efficiency, and fosters integrity across all operational processes.

G6 Organization Service

CHRA G6 provides these summary-level services to fulfill its mission.

Automation Services: Creates logical and physical design specifications, develops, tests and maintains custom program code for G6 business systems and websites based on approved business requirements.

Business Operations: Provide property book management, portfolio management, certification of funds, finance and budget administration, contractor oversight, procurement, fellowship program management and general IT management services.

Cyber Security: Provides oversight to the overall Cyber Security posture for G6 including systems and infrastructure to include preventing, detecting and remediation of threats, Cloud security, Zero Trust, and Risk Management.

Chief Technology Office: Identify and recommend new technology; design, develop and administrate ServiceNow platform systems and services, provide content/document management services.

Database Administration: Manage the design, development, operations, maintenance and upgrades of all database management system (DBMS), databases and integration between systems.

Data Management: Provide data engineering/visualization and analytics, system interface oversight, report/dashboard development services and data governance.

Enterprise Architecture: Manage DOD/Army compliance activities, coordinate/coordinate system planning and development initiatives, maintain G6 portfolio, represent G6 with oversight groups and foster the use of architecture standards and practices.

Functional Operations: Provides customer support for all G6 business systems to include Tier 1 and Tier 2 help desk, system access control management and HR program management.

IT Support: Manages the setup, installation, security, maintenance and upgrades of CHRA workstation computers.

Project Management: Provide project administration and oversight to G6 technology projects, develop and maintain relevant documentation, delivery user training and engagement services and apply project management standards and industry best-practices.

Server Support: Manage Operating systems, network services, servers, appliances, peripherals and cloud services.

The Civilian Human Resources Agency (CHRA) G7 Training Management Division is dedicated to empowering the Army's civilian workforce through comprehensive, high-quality human resources training and professional development. By designing, managing, and delivering a wide spectrum of educational programs, the G7 ensures that HR professionals and civilian supervisors are equipped with the knowledge and tools necessary to support the Army's mission. Through innovative instructional design, robust analytics, and centralized course management, G7 drives continuous learning and professional excellence across the federal workforce.

What We Do

Comprehensive HR Training: Develop and deliver specialized courses across core human resources functions, including Classification, Labor Relations, and Management Employee Relations and Staffing.

Supervisor Orientation: Conduct the Supervisor HR Orientation Course (SHROC) to ensure all new supervisors of Army Civilians receive vital training within their first six months of appointment.

Instructional Design & Analytics: Utilize data-driven insights and professional instructional design to develop, evaluate, modernize training methods, and manage Learning Management Systems (LMS).

Professional Development & Leadership: Deliver training courses focused on professional skills and manage the CHRA Emerging Leader Program (CELP).

Course Administration & Management: Oversee the enterprise-wide annual training calendar, conduct in-depth training needs analyses, manage course announcements, rosters, funding allocation, reporting instructions, verify eligibility and graduation requirements.

Adjunct Faculty Program: Manage a robust cadre of certified Subject Matter Experts (SMEs)/Human Resources professionals to aid in classroom instruction and facilitate high-quality learning experiences.

Contact the G7 here: usarmy.apg.chra-hqs.mbx.g7-training-manage@army.mil

G8 Mission

Maximizing CHRA and Army readiness by having a trained, capable and responsive resource management workforce equipped with the necessary tools to enable CHRA leaders to make sound resource decisions.

G8 Vision

The Defense leader in providing effective, timely, innovative and results-oriented resource management services in support of the US Army and civilian workforce.