Army Wickr: secure communications for mission success

By U.S. Army Public AffairsApril 17, 2025

WASHINGTON —The U.S. Army Office of the Chief Information Officer’s Enterprise Cloud Management Agency announced that Army Enterprise Wickr is now available to a wider audience, and that ECMA is now broadly accepting new user requests and is prioritizing requirements and mission needs.

The Army faces a critical juncture in its tactical messaging and collaboration capabilities. End users need an easy-to-use, lightweight and secure platform for seamless communications to support joint, multinational and interagency interoperability during exercises and operations. Without these capabilities, users often choose unauthorized consumer applications for operational communications – applications that present substantial security and compliance risks and are often in violation of Army and DoD policy.

Army Wickr is an accredited, FedRAMP high, DoD IL5-authorized, cloud-native messaging and collaboration solution. It is managed and governed by ECMA in the cArmy landing zone and has been used in various pilot programs service-wide. Army Wickr retains operational security during planned exercises and emerging operations, and delivers end-to-end encryption for file sharing, video, chat, text and voice communications. The application provides enterprise-level data retention and administrative controls needed to meet recordkeeping requirements, manages user and device data remotely, and includes federation capabilities between networks.

The platform also seamlessly integrates with the Android Tactical Assault Kit, a geospatial infrastructure and situational awareness application that provides a real-time common operating picture of people and assets within a map-based view.

A key core capability inherent to the Army Wickr capability has been Wickr bot integrations. Wickr Bots are containerized code that provide agentic workflows to support customized activities. Currently, Army Wickr has deployed on-demand translation, data retention and broadcast bots to support various use cases. On the roadmap, ECMA is looking to integrate Army Wickr with enterprise cross-domain solution and cross-platform chat for interoperability with Army Vantage, Army Intelligence Data Platform, Mission Support Services , and deployment of a custom bot for chat with generative artificial intelligence/ large language models.

Army Wickr has been effective in supporting interagency collaborations, multinational exercises and warfighting efforts, including Hurricane Helene, U.S. southern border support operations, and Dark Horizon in Japan.

ECMA continues to onboard new user requests on a rolling basis, contingent on mission priority. Organizations interested in implementing Army Wickr into their communications PACE plan can start onboarding users by sending a list of names and emails to usarmy.ecma.mbx.wickr-ops@army.mil.

Learn more about ECMA here.