DALLAS – Army & Air Force Exchange Service shoppers have extra time to make returns as the Department of Defense retailer is extending its return policy for the holiday season.
Shoppers will have until Jan. 31 to make returns on purchases made from Nov. 1 to Dec. 24 at Exchange stores or at ShopMyExchange.com.
“There’s always so much going on around the holidays,” said Air Force Chief Master Sgt. Kevin Osby, the Exchange’s senior enlisted advisor. “The Exchange wants to make sure shoppers are able to make returns on their own schedule.”
The Exchange’s regular return policy allows returns from 15 to 90 days after the purchase with a receipt, depending on the item. If an item’s regular return window extends past Jan. 31, that date will be honored.
Some exclusions apply. For more information, military shoppers can visit their local PX or BX or call 1-800-527-2345 for online returns.
In Hawaii, authorized patrons have four Exchanges they can shop at:
- Marine Corps Base Hawaii Kaneohe (not an AAFES facility)
- Navy Exchange (not an AAFES facility)
- Schofield Barracks
Since 1895, the Army & Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valued goods and services at exclusive military pricing. The Exchange is the 54th-largest retailer in the United States. 100% of Exchange earnings support military communities. In the last 10 years, your Exchange benefit has provided $3.4 billion in earnings for critical military Quality-of-Life programs.
To find out more about the Exchange history and mission or to view recent press releases please visit our website at http://www.shopmyexchange.com or follow us on Twitter at https://twitter.com/ExchangePAO.