William G. Fischer, a former IT Specialist with the SDDC's 950th Transportation Company, was among a select few recognized by U.S. Army Materiel Command as a recipient of the Louis Dellamonica Award for Outstanding Personnel of the Year.
Each year, AMC selects employees, both military and civilian, below the rank of General Officer and Senior Executive Service level, whose outstanding work accomplishments have significantly contributed to AMC’s mission, and overarching goals and objectives.
Nominees are judged on how their initiatives measurably improve their work environment and AMC’s mission; how they motivate and inspire fellow employees to improve or increase the quality of their own work; and how well they are viewed by peers, subordinates, and supervisors. The award is named in honor of Louis Dellamonica, a general engineer whose 65-year career at Hawthorne Army Depot, Nevada, exemplified integrity, innovation, leadership, and outstanding dedication to Army Materiel Command's mission.
Mr. Fischer was nominated for his exceptional work as a customer focused subject matter expert with a keen attention to detail to increase productivity and effectiveness for the overall SDDC mission.
According to his nomination packet he accomplished more in one year than many do in two in delivering information technology capabilities and services to the 950th Transportation Company and 838th Transportation Battalion.
He sprinted head-first, from day one, into the vast IT issues that slowed productivity. However, Mr. Fischer did not wait until his arrival in Germany to begin supporting the unit. On his personal time, he regularly coordinated with the battalion S6, offering up troubleshooting ideas and advice for solving problems, supporting a request, or accomplishing a strategic project.
Fischer’s extensive computer background and IT skill sets are a rarity amongst the IT community. Not only is he a valued asset to the 838th, but he also provided assistance to numerous other units including the 598th Transportation Brigade S6, 839th Transportation Batalion S6 team, and to the IT community at large across U.S. Army Europe and Africa.
He was known warmly within the 950th as “Mr. Fix-It of everything electronic,” which he demonstrated regularly. His approach to customer service is second to none, he takes ownership of every incident and request sent to him, he takes time with the customer to understand the impact, will research and troubleshoot until a solution or workaround is implemented and, in many situations, focused on minimizing the impact by assisting the customer with alternate solutions until a permanent solution was identified.
The impact Mr. Fischer has had on SDDC was nonpareil. His efforts were instrumental with enhancing many S6 back-end processes, achieving S6 strategic goals, improving overall S6 support across the 838th, and improved information processes and services, which continue to increase the productivity and effectiveness of the workforce and battalion operations.
Fischer now serves as a member of the 21st Theater Sustainment Command's 266th Finance Support Center in Germany.