ABERDEEN PROVING GROUND, Md. –ScriptCenter, an automated pharmacy pickup solution, is now available in the APG Exchange for Kirk U.S. Army Health Clinic beneficiaries. This new technology provides patients with a secure, convenient and private way to pick up renewal prescriptions at the Exchange instead of the KUSAHC pharmacy.
The APG community celebrated the addition of this state-of-the-art self-service system during a ribbon- cutting ceremony at the Exchange Jan. 25, hosted by KUSAHC Commander Lt. Col. Maureen Giorio.
KUSAHC Deputy Commander for Nursing Maj. Julia Ryan served as the master of ceremonies.
Ryan said ScriptCenter is the industry’s first automated kiosk for filling prescriptions. ScriptCenter expands pharmacy pickup locations and service hours while providing greater convenience to the patients, she said.
The ribbon-cutting ceremony included APG Garrison Commander Col. Johnny Casiano; Garrison Command Sgt. Maj. Ruth Drewitt; Commander Fort Meade Medical Department Activity (MEDDAC) Col. Tracy Michael; Master Sgt. Sheree Phillips, acting command sergeant major of Fort Meade MEDDAC; Sgt. 1st Class Seth Rogers, KUSAHC senior enlisted leader; and Giorio.
Casiano called the state-of-the-art technology “awesome.” He said the ribbon-cutting ceremony symbolizes growth in the community, despite pandemic challenges. The SuperScript Center exemplifies how KUSAHC makes great strides in taking care of their patients, he said.
“Having this additional service here in our PX [Post Exchange] is another step forward to making APG better,” he said.
Casiano encouraged patients to use the new equipment and provide feedback to their APG teammates.
“That feedback is going to help us graduate to a place that yields the most efficiency,” he said.
Michael said KUSAHC is a vital part of the Fort Meade MEDDAC health system. He appreciates the patients and the pharmacy staff who provide “exceptional care to our patients each and every day.”
“As we continue to adapt to the impacts of this global pandemic, maintaining access to safe, quality patient-centered care is one of my top priorities,” he said.
“Today represents really a culmination of months of hard work and great collaboration between Kirk, the APG Garrison team, AAFES [Army & Air Force Exchange Service] and a host of other service partners here that make sure we take care of our service members, families and all of those entrusted to our care each and every day. You are true partners in the readiness and the health here at APG,” said Michael.
Giorio said she was humbled to brag about “such an awesome team.” She said the KUSAHC pharmacy team fills more than 500 prescriptions every day. This is high-demand, time-sensitive, detailed-oriented work.
“They never let COVID derail them from delivering safe, timely prescription fills,” she said.
Giorio encouraged all beneficiaries to try the time-saving technology for their routine refill needs.
“For those who prefer the in-person experience at the main pharmacy, don’t worry we will still be there for you,” she said.
U.S. Army Communications-Electronics Command Chief of Staff Col. Joshua Trimble, who attended the ceremony on behalf of CECOM and APG Senior Commander Maj. Gen. Robert Edmonson II, said he looks forward to using the new technology.
“I think this will be very convenient for a lot of folks,” he said. “They can order ahead of time and get it on-demand as they are running other errands; it’s wonderful. It is always the goal to be more efficient.”
About the ScriptCenter Express Prescription Pickup
All ScriptCenter systems come standard with fingerprint scanning technology, privacy-enhancing industrial design and camera and signature-capture devices. Using ScriptCenter solutions, the pharmacy staff maintains the control of filling and checking prescriptions, while the kiosk or locker systems take care of tasks associated with the pickup.
Prescriptions will be available for pickup after 72 hours (three business days) from 6:30 a.m. of call-in day.
Prescriptions that are controlled substances, used in the treatment of erectile dysfunction or requiring refrigeration must be picked up from the pharmacy counter.
For additional questions
During business hours, call 410-278-1936 to speak to the pharmacy. For non-business hours, call 443-787-5180. Prescriptions not picked up within seven days will be returned to the pharmacy and be picked up at KUSAHC. ScriptCenter is fully compliant with DoD patient privacy policies.