Lyster Army Health Clinic recently announced a change to their Pharmacy Park and Pick Up process. Beneficiaries can now park and walk up to the building to pick up their medications in the Pharmacy Park and Pick Up area. Previously, beneficiaries would remain in their vehicles and a staff member would come directly to them.

The new process allows beneficiaries improved opportunities to ask questions regarding their medications when needed. If you arrive too early and your medications are not ready for pick up, a team member at the window will take your phone number and you will be asked to return to your vehicle to wait. Once your medication is ready, you will receive a phone call to return inside for pick up. “For now, pharmacy team members will be onsite guiding beneficiaries as we implement this new process,” explained Pharmacy Chief, Dr. LaToya Lynn.

The new process in the Park and Pick Up area:

·        Beneficiaries picking up medications should pull in the pharmacy Park and Pick Up parking lot via Dustoff Street.

·        Park and exit their vehicles.

·        Walk up the canopied walkway in the Park and Pick Up area to the pharmacy pick up located inside of the clinic.

All other processes will remain the same including mandatory call in for refill prescriptions as well as completion of drop off forms for electronic or manually faxed prescriptions or for prescriptions requiring a hard copy. Same day appointments seen within Lyster, should continue to utilize the pharmacy inside the clinic.

Per CDC recommendations, masks are still required inside of health care facilities regardless of vaccination status. You will be required to wear a mask at all times while receiving services at Lyster Army Health Clinic and the pharmacy.

Learn more at https://lyster.tricare.mil/Health-Services/Pharmacy

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