WIESBADEN, Germany -- Leaders from the Regional Hub Node (RHN) and Regional Cyber Center -- Europe (RCC-E) met April 18-19 in Landstuhl to discuss how to streamline services and develop best practices to provide more reliable and resilient communications to warfighters in theater.

The RRC-E and the RHN provide similar, but distinct, services to the end user which can lead to confusion on who to contact when issues arise. The conference, hosted by the 181st Signal Company, 102nd Signal Battalion, was meant to resolve common issues and streamline the reporting and troubleshooting efforts of both organizations.

"We are working the 'how-to' to make the communication process better -- this is an efficiency exercise," said Capt. Matthew Gabriel, 181st Signal Company executive officer.

The conference included a "rock drill" exercise where leaders rehearsed with the proposed new practices and procedures and gained a better understanding how to implement these ideas and processes into their organizations.

Raymond Brown, RHN station manager, said the goal is to "refine processes in order to better serve our customers."

Also in attendance at the conference were Col. Timothy Norton, 5th Signal Command (Theater) G3; Col. Ed Buck Jr., 2nd Signal Brigade commander; and Lt. Col. Christopher Keeshan, 102nd Signal Battalion commander.

Norton said the conference opened up a good dialogue between the two entities and provided a common operating picture of the network.

"It will better synchronize support to and allow for the rapid integration of regional allocated forces into the theater," Norton said. "Walking away, it was easy to see that we are have great team supporting Europe and that we are paving the way for Army doctrine."

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5th Signal Command (Theater) builds, operates and defends network capabilities to enable mission command and create tactical, operational and strategic flexibility for Army, Joint and Multinational forces in the EUCOM and AFRICOM areas of responsibility.

2nd Signal Brigade builds, operates and defends Mission Command System and Networks in order to support unified action anytime-anywhere.