Cards, Letters Flow Into WFSC During Holidays

By Cheryl HarrisonDecember 18, 2008

Mail Delivery
United Parcel Service workers (left) Jorge Guerro and Mike Garcia deliver a cartload of packages to the Army Community Service for the Warrior and Family Support Center. With the holiday season in full swing, packages, cards and letters are delivered... (Photo Credit: U.S. Army) VIEW ORIGINAL

FORT SAM HOUSTON, Texas --- Every afternoon for the past few weeks the United Parcel Service delivery truck makes a stop at Army Community Service. The man in brown gets off the truck, opens the cargo door and begins unloading a vast number of packages, some big, some small onto a dolly or pull cart.

Everybody knows at this time of year, packages are mailed and then delivered with surprises and tokens of love from grandmas, friends, siblings, and sometimes mail-order merchandise.

Rarely if ever will the majority of folks receive a package, a card, a letter from total strangers sending words of love, appreciation, gratitude. This of course is not referring to the bills everyone receives from 'Joe Smoe' for a credit card or a utility bill, but then again these are not full of loving correspondence.

Each day the Warrior and Family Support Center receives heartfelt letters letting their heroes who might be recovering from war wounds know they are cared for and "thank you," "please get well soon."

Delivery personnel can verify that it happens everyday over the busy holiday season. And, not just one letter or a few packages, but many packages are from all over the United States, from all kinds of folks arrive daily. Some are sent to Brooke Army Medical Center, some to Army Community Service and others to the WFSC.

The packages might contain books, magazines, toiletries, snacks or blankets. All donated items are given to convey comfort, concern and genuine caring.

Jutta Aviles, WFSC business manager said, "At Christmas, there is more than the usual, either in the mail or walk-ins. And people bring in fresh baked goods to the center everyday."

According to Aviles, filled Christmas stockings were brought in specifically for Bingo night.

Of course all cards and letters are checked for security purposes and put around for all to enjoy. CDs, books and magazines are put out in the great room area for everyone to use, unless specified for a Soldier.

Gift cards are given to wounded warriors upon request by case managers and based on need.

Judith Markelz, WFSC program manager said, "The Soldiers are so appreciative. Every day is a holiday for them. They are just in awe of the support shown through the cards and letters. They know they haven't been forgotten."

(Cheryl Harrison works in the Army Community Service, Marketing)