Army Medicine

Welcome to the Office of Equal Employment Opportunity (EEO) Programs website, US Army Medical Command (MEDCOM), Joint Base San Antonio/Fort Sam Houston, Texas. The EEO Office advises the OSTG/Commanding General US Army Medical Command on all EEO matters. Additionally, the office oversees and monitors compliance of Equal Employment Opportunity and Affirmative Employment policies, practices, and procedures that affect Civilian employees.

The EEO Office mission is to direct and manage the MEDCOM EEO Program. To formulate and recommend policies, establish program objectives, develop EEO plans and procedures for implementation, to analyze the results and measure progress. Provide EEO services and support to ensure all current and prospective employees have equal opportunities for employment and advancement based on merit and ability, without regard to race, sex, color, religion, disability, national origin, age, genetic information, or protected Title VII activity.

The EEO Office supports Army Medicine strategy and vision by advising commanders, leaders, and managers at all levels in carrying out their responsibilities under the EEO Program areas of Affirmative Employment, Discrimination Complaint Processing, Alternative Dispute Resolution, and Special Emphasis Programs.

The Army Medical Command Equal Employment Opportunity (EEO) Office is located at Joint Base San Antonio, Fort Sam Houston, TX, and services MEDCOM OneStaff Personnel civilian workforce as well as Directorates, OneStaff Personnel at DHHQ, and personnel not on an Army installation.

Services include processing complaints of discrimination, providing both in-person and on-line EEO training, facilitating resolution of EEO related workplace issues, and assisting in the request for reasonable accommodation process through the Disability Program Manager (DPM), who is also located in the EEO Office.

The EEO Office manages matters regarding discrimination based on:

• National Origin
• Race
• Religion
• Reprisal (Previous Protected EEO Activity)
• Disability (Physical & Mental)
• Age (40 and older)
• Color
• Sex (including gender identity, sexual orientation and pregnancy)
• Genetic Information.

Our customers include Department of the Army Civilian (DACS, former Army Medical Command employees, applicants for Army Medical employment, and contractors under certain circumstances.

You may file a complaint if you are a:

• Civilian employee
• Former civilian employee
• Certain contractor/contingent employees
• An applicant for employment

When you initiate an EEO complaint, you should identify an issue relating to a term, condition, or benefit of employment along with the reason or Basis(es) of discrimination.

*Please Note: You must contact the EEO Office within 45 calendar days of the alleged discriminatory action for the complaint to be considered timely.

The EEO Complaint Process was created to determine whether an alleged act(s) of discrimination occurred within the nine protected categories.

To initiate the EEO complaint process, an individual must first contact their EEO office within 45 calendar days of when the most recent incident occurred or when the individual first became aware of the alleged discriminatory practice or action.

The process begins with an informal “pre- complaint” stage. If the matter is not resolved, the notice of right to file a formal complaint (DA Form 2590) is given after the final interview.

In order to file a formal complaint, the DA Form 2590 form needs to be signed and returned to the EEO office within 15 calendar days. Once returned and the EEO office accepts the DA Form 2590, the formal complaint process begins.

Complaint Process Flowchart

Internal EO File Site (CAC Required)

Address: Bldg 2264, Room 42, 2450 Connell Rd, Fort Sam Houston, TX 78234

Office Hours: 7 a.m. through 5 p.m/ CT. Mon-Fri; excluding holidays.

Call us:

EEO/Director: 210-665-9803 (work cell)

EEO Complaints Manager: 210-529-6395 (work cell)

EEO Affirmative Employment Program/Disability Program Manager/Reasonable Accommodations Coordinator: 210-853-8858

Email Us:

For general EEO inquiries and information, email usarmy.jbsa.medcom.list.medcom-eeo@health.mil

For reasonable accommodations and the DPM, email, usarmy.jbsa.medcom.list.medcom-eeo-ra@health.mil

Mailing Address:

MEDCOM EEO Office

2450 Connel Rd

JBSA, Fort Sam Houston, TX 78234