Fort Wainwright Safety Office wins 'ICE Breaker' award for outstanding service

By U.S. ArmyFebruary 18, 2015

Fort Wainwright Safety Office wins 'ICE Breaker' award for outstanding service
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FORT WAINWRIGHT, Alaska - The Installation Safety team recently earned the "ICE Breaker" award for its dedication to improving the customer experience here through innovation and customer feedback.

The team was recognized for achieving a 100 percent satisfaction rating for the 1st quarter of fiscal 2015 through the Department of Defense's Interactive Customer Evaluation feedback system for their innovation and willingness to adapt to the needs of the installation's diverse community of Soldiers, families and civilian employees.

According to ICE feedback, Gregory Sanches, safety manager, and Robert Tanner, safety specialist, provide a host of safety classes to include everything from home and office safety to the Army's various seasonal safety campaigns.

In addition, the team welcomes and assists all newcomers and seasoned sourdoughs alike to help them prepare for the extreme weather conditions found in Alaska.

"Our customers are our number one priority, we have built a great relationship with them and are always looking to improve our service to them," Sanches said.

Part of that relationship, he said, includes using all social media formats available to reach out to our customers to ensure they receive continuous weather updates, safety tools and tips to survive and flourish in this harsh, artic region.