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The Army Virtual Housing Experience

Wednesday, December 23, 2015

What is it?

The Army virtual housing experience provides Soldiers and Families world-class customer-focused housing information allowing them to make informed choices about off-post, privatized, and military housing options at their next duty stations.

The Army Housing Online User Services (AHOUS) website is the single-point-of-entry for all Army housing information. This web-based tool enables Soldiers and Families to view on-post housing options, qualification requirements, wait list times, and information about installations that will assist them with relocation.

What has the Army done?

Army Housing developed the AHOUS website to synchronize various housing information in order to make the home search process easier. AHOUS is an Army enterprise website that empowers Soldiers and Families with the capability to view housing resources to include floor plans, photos, and local housing policies. Soldiers and Family members can virtually tour available housing thru the website.

The website is an extension of the customer service provided at Army-wide installation housing offices and aligns with the Assistant Chief of Staff for Installation Management’s Customer Service Bill of Rights .

What does the Army have planned for the future?

The Army will continue to improve upon the capabilities that AHOUS provides to Soldiers and Families. Currently, Army Housing is developing an iOS version of the AHOUS application that will be compatible for Apple mobile devices.

Why is this important to the Army?

A Soldier’s living environment is an important factor in preserving the All-Volunteer Force and maintaining quality of life. AHOUS equips Soldiers with relevant and timely information and helps reduce the hurdles encountered when searching for adequate accommodations. With AHOUS, Soldiers and Families can focus on other aspects of the relocation process and integrate more quickly into their units and community.


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