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The Center for Army Lessons Learned

Thursday, July 30, 2015

What is it?

The Center for Army Lessons Learned (CALL) identifies, collects, analyzes, disseminates and archives issues and best practices, which are shared throughout the Army and with unified action partners.

Organized under U.S. Army Training and Doctrine Command’s Mission Command Center of Excellence, CALL observes strategic, operational, tactical and institutional lessons, and best practices to develop print and digital products. These products help units and proponents improve training, education, doctrine and leader development programs.

What has the Army done?

CALL was established Aug. 1, 1985, by the 30th Chief of Staff of the Army, Gen. John A. Wickam Jr., in recognition of the need to collect lessons from training and combat operations and share them across the Army. The initial focus was on the National Training Center at Fort Irwin, California. In 1989, CALL conducted its first combat collection effort during Operation Just Cause.

As the office of primary responsibility for the Army’s lessons learned program, CALL has expanded its focus throughout the years to include the maneuver combat training centers, the Mission Command Training Program, exercises with unified action partners, major training exercises and contingency operations around the world.

What continued efforts does the Army have planned for the future?

As CALL looks to the future, the priority remains the same: to support the Warfighter and use lessons learned and best practices to inform Force 2025 and Beyond.

An important part of that effort is the Army Lessons Learned Forum, which facilitates the identification and resolution of issues across the Army. The forum also integrates solutions into training, doctrine, and capability development programs.

Why is this important to the Army?

In order to operate effectively in a complex world, the Army needs to be a versatile learning organization and possess a wide array of capabilities across the range of military operations. A networked lessons learned program provides leaders and units the ability to rapidly adapt and share knowledge in the current and future complex operating environment.

CALL strives to provide information at the right time in the Army force generation process and refines, shares, adapts, and integrates lessons to improve the Army’s ability to conduct unified action across all levels of war.


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