Patient Centered Medical Home

Thursday July 7, 2011

What it is?

Patient Centered Medical Home (PCMH) is the transformation of the Army’s healthcare to a system whose total focus is on the needs and experiences of the patient. PCMH brings together a muliti-disciplinary team of 3-5 primary care providers, nurses, case managers, care coordinators dietitians, pharmacists and behavioral health providers whose focus is to ensure patients’ are supported in their health-care and readiness goals.

Using modern technology and web-based applications, patients have 24 hours a day, seven days a week access to their virtual health record, which includes their medical history, test results, medications, access to appointments, real-time access to a nurse advice line and the latest information on medical conditions, healthy lifestyle and dietary choices. When needed, access to specialty care is streamlined as the PCMH team of providers ensures all necessary information is available to the medical specialist and any results from the specialty consultation is available to the patient’s primary care provider. A personalized comprehensive care plan is also developed for each patient. Success under PCMH is not measured by how many treatments a patient or Soldier receives, but rather by their health and readiness status.

What the Army has done?

The Army is transforming all of its primary care clinics on Army installations and locations off posts around the world; and scheduled to open 21 new Community Based Medical Home (CBMH) clinics to provide patients better access and continuity of care in communities where they reside. Currently, there are 12 CBMHs in locations at Fort Campbell, Ky., Fort Bragg, N.C., Fort Sill, Okla., Fort Stewart, Ga., Fort Shafter, Hawaii, Fort Jackson, S.C., Fort Hood and Fort Sam Houston, Texas and Joint-Base Lewis McChord, Wash.

What does the Army have planned for the future?

The Army will open at least five additional CBMH clinics later this year at Joint Base Lewis-McCord, Wash., Fort Hood, Texas, and Fort Leonard Wood, Mo. The Army goal is to transition all of its military treatment facility enrollments to the PCMH model by the end of FY 2015.

Why is this important to the Army?

PCMH is key to the Army and Army Medicine’s transition from a "health care system to a system for health" that improves Soldier readiness, family wellness and overall patient satisfaction through a uniform system of care that is ultimately more efficient and cost effective.


Patient Centered Medical Home







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