Taking care of our warriors in transition and their Families using Lean Six Sigma methodology

Wednesday January 9, 2008

What is it? Lean Six Sigma (LSS) is a process which helps organizations eliminate waste from their operations. It benefits Warriors in Transition (WTs) and their Families by getting rid of the mistakes and unnecessary bureaucracy causing delays in their healing.

The biggest problems:

- Hard to access medical information

- Sharing information while protecting privacy

- Unexplained delays in the system

- WTs and Families not knowing the system

What has the Army done? Study groups investigated and reported their findings in 2007. Army leadership got involved directly to insist upon finding solutions to the problems, and made the resources available for success. As a result, the Army Medical Action Plan (AMAP) has an official mandate to help WTs and Families heal, by making care, support, and services available to them efficiently. AMAP has funded LSS projects to include simplified access to medical care and easier transition to care through the Department of Veterans Affairs.

Implementing LSS in AMAP:

- Look at the process of healing a WT

- Find out what the WT needs for healing, and what is wasted effort

- Develop a plan to make the right changes

- Make the changes, measure results and adjust accordingly

What continued efforts does the Army have planned for the future? As opportunities for health care improvement continue to arise, we'll use LSS projects to resolve them quickly and apply those techniques to other similar projects among future opportunities.

Where LSS can help:

- Make it simple; get better results

- Accelerate: better care in less time

Why is this important to the Army? Army and AMAP leaders realize many issues require expert, scientific problem-solving processes provided by LSS methods. As we apply LSS techniques, AMAP's Warriors in Transition, and their Families, get greater benefit from a better system.

- Army Medicine

- Army Business Transformation Knowledge Center

INFORMATION YOU CAN USE

- 2007 Strategic Communication Guide - Read the 2007 Army Strategic Communication Guide for key messages and updates

- Strategic Communication Coordination Group (SCCG) Workspace

- Army Public Affairs Portal

- Stories of Valor

NEWS ABOUT THE ARMY

  • Top Army leaders help open SFAC at Fort Sam (ARNews)
  • Retiring general aims to create a culture of U.S. preparedness (AS)
  • Carson Soldier alleges shooting at Iraqi civilians (EB | CSG)
  • Banditos roll into Iraq with a bang (USARPAC)

WAR ON TERROR NEWS

  • Corps planners finish review of Iraq campaign plan (AFIS)
  • Suicide vests rise as threat to troops (WT)
  • Combined forces disrupt insurgents, bolster institutions in Afghanistan (AFIS)
  • U.S. attack in Iraq is no surprise to many insurgents (EB | NYT)

OF INTEREST

  • New law gives disabled veterans more home grants (ARNews)
  • Declassified study puts Vietnam events in new light (CSM)
  • U.S. troops wait for Kenya violence to calm (S&S)
  • Military officials disagree on impact of surge (NPR)

WORLD VIEW

  • China planning to secure North Korea's nuclear arsenal: report (AFP | Story)
  • Further Czech-U.S. talks on radar base to be held (XIN | Story)
  • Iran says U.S. video 'fabricated' (BBC | Story)
  • Vietnamese tricked U.S. into attacks (SMH | Story)
  • Commentary: Bush's visit should be used to form a new alliance (AA | Story)

WHAT'S BEING SAID IN BLOGS

  • Combat Camera Video: Operation Raider Harvest (TN)
  • Running with the devil (BF)
  • COIN operator question (BBA)
  • Those who stay behind (AR)

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