Keller receives gold seal of approval

By Ms. Britney L Walker (Army Medicine)December 4, 2012

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WEST POINT, N.Y. (December 3, 2012) -- Keller Army Community Hospital has earned The Joint Commission's Gold Seal of Approval for accreditation by demonstrating compliance with The Joint Commission's national standards for health care quality and safety in hospitals.

The accreditation reflects Keller's dedication to continuous compliance with The Joint Commission's standards.

Keller underwent a rigorous on-site survey in October 2012. A team of Joint Commission surveyors evaluated Keller for compliance with standards of care specific to the needs of patients, including infection prevention, medication management and leadership.

"In achieving Joint Commission accreditation, Keller has demonstrated its commitment to the highest level of care for its patients," says Mark Pelletier, R.N., M.S., executive director, Hospital Programs, Accreditation and Certification Services, The Joint Commission. "Accreditation is a voluntary process and I commend Keller for successfully undertaking this challenge to elevate its standard of care and instill confidence in the community it serves."

"While the Joint Commission survey is just a snapshot in time, it captures and reflects all that we do in caring for our patients, day in and day out," said Col. Felicia Pehrson, Keller Army Community Hospital commander. "This gold seal of approval assures the public we are doing the right thing, every time, for every patient and they are receiving highest quality care."

The Joint Commission's hospital standards address important functions relating to the care of patients and the management of hospitals. The standards are developed in consultation with health care experts, providers, measurement experts and patients.

"Patient care standards are only a part of the over 200 standards that comprise the accreditation process. Surveyors review our regulations and policies; assess the physical plant, functionality and cleanliness of our buildings; review our security procedures, and testing of equipment in addition to the above mentioned patient related standards. The small number of findings are a testament to our leadership's and staff's commitment to quality care. Developing corrective actions to address our findings allows us to further improve our processes to meet the care needs of our patients in each setting," said Peggy Phillips, Keller Army Community Hospital Joint Commission compliance officer.

Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org

Related Links:

Army Medical Department

The Joint Commission