FORT HUACHUCA, Ariz. -- Lt. Gen. Michael Ferriter, Installation Management Command's commanding general, made Fort Huachuca his first continental United States installation visit since taking command in November.

Fresh from visiting garrisons overseas, Ferriter and his wife, Margie, spent Friday learning what makes Fort Huachuca's mission and installation unique to IMCOM, the Army and national defense.

Col. Timothy Faulkner, garrison commander, and Ferriter started the day at Libby Army Airfield where they were hosted to an aerial tour of the Fort and surrounding area by Customs and Border Protection partners. With over 940 square miles of restricted airspace from surface to 30,000 feet, LAAF is the Army's sixth busiest airfield supporting civilian and military aviation and home to Army, Marine and Air National Guard training for manned and unmanned flight.

After an overall view of the Fort, its proximity to the Mexico border and its high desert environment, Ferriter learned about the net-zero water and energy projects that make Fort Huachuca a leader in the Army for sustainability. Since 1991 the Fort has reduced its water use by 63 percent despite a 30 percent increase in supported missions here with lawn watering policies, waterless urinals, artificial turf and rooftop water capture systems among other projects.

In keeping with the IMCOM vision of providing consistent, quality services to support mission accomplishment and enhance Soldier and family well-being and readiness, Ferriter and his wife, Margie, also visited some of the Fort's "best practices," including the City of Sierra Vista Library partnership, the online identification card appointment system and the second busiest education center in the Army after Fort Bragg, N.C.

"It's all about customer service," Ferriter said.

In a side tour, Margie met with Army Community Service staff, Family Readiness Group leaders, Survivor Outreach Service staff and Soldier spouses.

Throughout the visit, Ferriter took time out to recognize Huachuca's heroes from across the installation, including the Directorate of Plans, Training, Mobilization and Security; the Directorate of Emergency Services; the Directorate of Public Works; the Directorate of Family Morale, Welfare and Recreation; and the Directorate of Human Resources.

"It doesn't cost a penny to make someone feel like a million dollars," Ferriter said.