HRC-STL closes due to BRAC: Get ID/CAC service from alternate sources

Fort Knox, Ky. - Due to the base realignment and closure, or BRAC, process mandated by Congress in 2005, the U.S. Army Human Resources Command's three main sites have consolidated at Fort Knox, Ky. HRC-St. Louis and its Human Resources Contact Center will permanently close Dec. 22 at noon.

As a result, the HRCC at the Federal Records Center in Overland, Mo., will no longer provide ID card service or common access card, or CAC, service using the Defense Enrollment and Eligibility Reporting System's Real-Time Automated Personnel Identification System, commonly known as DEERS/RAPIDS.

However, Army employees, Soldiers and their family members as well as veterans can be served at one of the ID card sites below:

* 70th Troop Command

24 Davis St., Building 24

Jefferson Barracks

St. Louis, Mo. 63125


Monday through Friday 9 a.m. to 3 p.m. (Walk-ins)

* Air National Guard

10800 Lambert International Blvd., Building 131

Bridgeton, Mo. 63044

(314) 527-6393

Monday through Friday from 8:30 a.m. to 3 p.m. (Walk-in only)

* Navy Operation Support Center

10810 Lambert International Blvd.

Bridgeton, Mo. 63044

(314) 263.6114/6113/6493 ext. 252

Tuesday through Friday from 9 to 11:30 a.m. and 12:30 to 4 p.m. (Walk-in only)

* Integrated Support Command

St Louis RAPIDS Military ID Card Issuing Activity

1222 Spruce St. Second Floor [Corner of Tucker and Spruce (in the Ray Building)]

St. Louis, Mo. 63103

(314) 269-2400 (Recorded message.)

Mondays, Tuesdays, Wednesdays and Fridays from 8 a.m. to 3 p.m. (Walk-in only.) Thursdays from 11 a.m. to 3 p.m. (Walk-in only.)

Last CAC issued at 2:15 p.m. weekdays.

* DEERS Customer Service

215 Heritage Drive

Scott Air Force Base, Ill. 62225

1 (618) 256-8897 Option 1

Monday through Friday from 7:30 a.m. to 4:30 p.m. (Walk-in only.)

Questions can be addressed to the DEERS/RAPIDS Project Office. Contact the chief of the Army DEERS/RAPIDS Project Office, Terence Henry, at (502) 613-8469 or at, or the chief of the Entitlements Branch and deputy project officer, Terry Rowles, at (502) 613-8461 or at

For more information about U.S. Army Human Resources Command, visit: