SCHOFIELD BARRACKS, Hawaii - Customers needing to make, change or cancel ID card appointments at Schofield Barracks or Fort Shafter can do so online, starting Nov. 15.

The current walk-in, first-come, first-served system will no longer be available beginning Nov. 15. Appointment hours will be 7:30 a.m.-3:30 p.m.

A computer system will be available in ID card offices for walk-ins patrons to make or change appointments, as necessary. By accessing the online, user-friendly, Internet-based system, customers can schedule ID card appointments without the uncertainty of prolonged waiting times. During the phase-in period, ID card offices will still accept telephone requests for appointments at 808-655-8940 for Schofield Barracks, and at 438-1757 for Fort Shafter.

Call 808-655-6884 or 808-438-1757 for additional information. Visit to make, change or cancel ID card appointments.

For more information about ID card office locations, hours of operation or required documentation, visit, click on "Services," and from the drop-down menu, select "ID Card Services."