WASHINGTON (Army News Service, Aug. 13, 2007) - Servicemembers and their Families stationed around the world are now able to call U.S. Citizenship and Immigration Services for help with immigration services and benefits using a dedicated, toll-free telephone help line, 1-877-CIS-4MIL (1-877-247-4645).
"Thousands of immigrant Soldiers, Sailors, Airmen and Marines have made extraordinary sacrifices for America," said USCIS Director Emilio Gonzalez. "As such, at USCIS, we are committed to exhausting every effort to ensure that the application process for immigrant servicemembers is convenient, quick and secure. These brave men and women and their Families deserve this service, and we are proud to assist."
"This hotline honors the more than 40,000 non-U.S. citizens serving in the military today. If you are willing to fight and die for America, you should be able to become an American," said Senator Barbara Mikulski.
USCIS customer-service center specialists are available to assist callers Monday through Friday from 8 a.m. until 4:30 p.m., Central Standard Time. Callers will receive assistance with:
Aca,!Ac Tracking their application for naturalization (Form N-400);
Aca,!Ac Notifying USCIS of a new mailing address or duty station;
Aca,!Ac Checking the status of an application or petition;
Aca,!Ac Bringing a spouse, fiancAfA or adopted child to the United States;
Aca,!Ac Obtaining posthumous citizenship for a deceased member of the Armed Services; and
Aca,!Ac Submitting an application for expedited processing.
Servicemembers and their Families stationed in the United States or overseas may access the help line using the toll-free number, through their base telephone operator or using the Defense Switched Network. After-hours callers will receive an e-mail address that they can use to contact USCIS for assistance.
USCIS has also developed a Web page, <a href="http://www.uscis.gov/military" target=_blank> www.uscis.gov/military</a>, that contains information and links to services specifically for the military and their Families.
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