SCOTT AIR FORCE BASE, Ill. - Officials at the U.S. Transportation Command this week launched an improved website to assist both the military and Transportation Service Providers in using the Defense Personal Property System, or DPS.

The website -- -- has been redesigned for its three types of users: Service members and civilians who are processing a move in DPS, Personal Property Shipping Offices, or PPSOs, who coordinate and support the moves, and TSPs who pack and transport household goods.

Officials encourage users new to or familiar with the old site, to start their experience by selecting their user type on the front page and taking a short video tour.

The improvements aim to make the site more user-friendly and helpful. In addition to some new features, most of the information previously available is still on the site, reorganized and updated where possible.

With the new website, officials know the site will still need some adjustments and will carefully consider all feedback. (Compliments are welcome, too!) Send your feedback to the webmaster at

In addition, to help transportation officials gauge the overall success of DPS and to identify the best providers, customers are encouraged to fill out the DPS Customer Satisfaction Survey after delivery of their household goods. The survey is also available online at

Courtsey of U.S. Transportation Command.
Originally published on July 27, 2010 at