By SHARONDA PEARSON, Fort Jackson LeaderDecember 10, 2009
FORT JACKSON, S.C. -- Thanks to a new Family and Morale, Welfare and Recreation Web site, parents at Fort Jackson can say goodbye to waiting in long lines to pay for child care. After nearly a yearlong wait, FMWR's new Webtrac system, which features recreational and youth services, is up and running.
"We are finally caught up with the rest of the world," said Gretta Franklin, the FMWR functional administrator and trainer at Fort Jackson. "Everybody surfs the Web. So it's a great avenue for our patrons to have."
Users can access from the site tickets for trips and special events, services for family members of graduating Soldiers, online payment of child care fees and a list of available recreational activities.
Cindy Andre-Noel, director of Outreach Services at Child, Youth and School Services, said that she is already enjoying the site.
"I recently signed my children up for Santa's Elf workshop from the Web site. I was also able to see other activities available for them and sign them up." she said. "I enjoy being able to pay from the comfort of my own home."
The official launch date for the site was Dec. 1 and Franklin said that it has been well received by the public.
"We had 300 hits within the first 24 hours," she said.
Franklin also said that the site should be helpful to Soldiers and their families.
"It will make the transition much easier during a PCS. The site allows families to see what (recreational and youth) resources are available to them prior to arriving at their next duty station," she said.
"This site is going to make life a lot simpler, especially for drill sergeants who can now pay tuition costs online."
She also said the Web site would help families in which the Soldier, who may frequently deploy, is the person who usually pays all the bills.
"They will still have online access to pay bills while they are away," she said.
Both agreed that the best feature about the site is simple: convenience.
"Webtrac will save a lot of time and money," Noel said. "Instead of trying to make appointments, you can take care of your business online and at your convenience."
"You can surf the web from home, and see what MWR has to offer," Franklin said.
She also encouraged Soldiers and their families to visit the new site. "You don't have to register, but at least visit the site and see what MWR is doing to reach out to its patrons."
Access the site at: https://webtrac.mwr.army.mil/webtrac/Jacksoncyms.html