Last updated: Dec. 30, 2025
ANSBACH, Germany — The upcoming holiday season, Christmas and New Year 2025/2026, may affect operating hours for services provided by the Garrison and its installations at Ansbach and Illesheim.
During the USAREUR-AF half-day schedule and DoDEA winter break, Dec. 22 – Jan. 2., USAG Ansbach services may have modified hours, be reduced, or temporarily closed. Expect longer wait times at front-door services due to reduced staffing. Emergency services will remain operating normally throughout the holiday season.
The holiday schedule should have minimal impact on Soldiers, employees and families PCS-ing and transitioning to and from Ansbach, though there may be some delays in wait-times.
For a list of office phone numbers and normal operating hours, use the USAG Ansbach mobile app (My Army Post in your device’s app store), or the garrison phone book at: https://home.army.mil/ansbach/contact/garrison-phonebook
Here is a list of USAG Ansbach services and their holiday operating status.
Unless otherwise listed, services will be closed for the federal holidays Dec. 25 and Jan. 1.
By Presidential order all executive departments and agencies of the Federal Government will be closed Dec. 24 and 26.
USAG Ansbach Emergency Services will still be operational see below for specifics.
This list is subject to change based on manpower and resource availability.
DIRECTORATE OF EMERGENCY SERVICES
- All military police, fire department and POND gate security guards – Normal operating hours.
- Vehicle Registration – VRO Holiday schedule
- Installation Access Control System (IACS) – Normal operating hours, except Dec. 26 & Jan. 2 open 8-11 a.m.
DIRECTORATE OF FAMILY MORALE, WELFARE & RECREATION (DFMWR)
CHILD, YOUTH AND SCHOOL SERVICES
ARMY COMMUNITY SERVICE (ACS)
DIRECTORATE OF HUMAN RESOURCES
- Army Substance Abuse Programs (ASAP) – Normal operating hours, except no drug testing available
- Postal Service Centers – Closing early at 4 p.m. on Dec. 31st for the New Year’s holiday. Normal postal operations will resume on Friday, 2 January 2026.
- Education Center – Normal operating hours
- ID Cards – Normal operating hours
- Military Personnel Division (MPD) – Normal operating hours
- Passport Office – Normal operating hours
LOGISTICS SERVICES
- Installation Shuttle – Closed: Dec. 24-26 & 31, Jan. 1 No shuttle service
- Dining Facility (DFAC) – Normal operating hours
- Shipton Outpost Kiosk - Closed Dec. 15 through Jan. 4
- Driver’s Testing Activity – Closed: Dec. 24-26 & 31, Jan. 1
- Transportation Motor Pool (TMP) – Closed: Dec. 24-26 & 31, Jan. 1
- Vehicle Inspection – Normal operating hours
- Vehicle Processing Center – Open 8 a.m.-12 p.m. Dec 24 & 31. Closed Dec. 25 & 26. Closed Jan. 1 & 6.
- SATO Office – Normal operating hours; Closed Dec. 18-19
DIRECTORATE OF PLANS, TRAINING, MOBILIZATION AND SECURITY (DPTMS)
- Fingerprinting – By appointment only; to schedule appointment, email: usarmy.ansbach.id-europe.mesg.fingerprinting-services@army.mil
DIRECTORATE OF PUBLIC WORKS (DPW)
- Housing Office – Closed Dec. 24-26 & 31, Jan. 1; only be able to support essential and mission-critical functions. Routine inquiries, walk-ins, and non-urgent requests may be delayed until normal staffing levels resume Jan. 7.
- Work Orders – Closed Dec. 24-26 & 31, Jan. 1
- Emergency Work Orders – Normal operation
- Recycle Centers – Closed Dec. 24-26 & 31, Jan. 1
- Self Help – Closed Dec. 22 - Jan. 7; Salt available near front door.
RELIGIOUS SUPPORT OFFICE (RSO)
- Normal operating hours, Holiday Services can be found here
OTHER SUPPORT AGENCIES
- AAFES Exchange facilities – Normal operating hours, except Christmas holiday and New Year's holiday
- Community Bank (Katterbach & Storck locations) –
½ day 24 & 31 Dec.; Closed 25-26, Dec. & 1 Jan. - Service Credit Union -
Normal operating hours, except Dec. 24 & 31, open 9 a.m.-1 p.m. Open Dec. 26. - Kantine at Bismarck – Closed Dec. 22 through Jan. 6
- Commissary (DeCA) – Normal operating hours, except Dec. 24, 10 a.m.-4 p.m. & Dec. 31, 10 a.m.-6 p.m.
- Ansbach Elementary, Middle and High Schools (DoDEA) –
Dec. 22-Jan. 2 9 a.m.-2 p.m.; Closed Dec. 25 & Jan. 1; Jan. 5 no school for students (teacher workday) - Health and Dental Clinics – Dec. 22-23, 29-30 7:30 a.m.-4:30 p.m.
Dec. 31 & Jan. 2 7:30 a.m.-3:30 p.m. - Legal Assistance and Claims Office – Dec. 22-23 & 29-31, 9-11:30 a.m. & 1-3 p.m.
Closed Dec. 24-26 & Jan. 1-2 - Training Support Center – Normal operating hours, except closed
Jan. 2 - Veterinary Treatment Facility - Normal operating hours, except Dec. 22-24 & 29-30 half day schedule
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