PICATINNY ARSENAL, N.J. - The U.S. Army recently announced the start of its annual Tenant Satisfaction Survey to gather crucial feedback from Soldiers and their families about their housing experiences. This survey is part of the Army's ongoing commitment to ensure Soldiers and families are heard and improve living conditions in Army housing. Safe, quality and affordable housing ensures that servicemembers can maintain their focus on ensuring Army readiness.
The 2025 survey, launched March 3, 2025, will reach more than 200,000 tenants residing in Army privatized, government-owned, and government-leased family and permanent party unaccompanied housing. Administered by CEL & Associates Inc., a neutral third-party firm, the survey seeks to gain insights that will inform future improvements to housing quality, resident services, and community amenities.
At Picatinny Arsenal, Balfour Beatty Communities manages the “Picatinny Homes” residential community which offers a variety of rental homes to active-duty Army families assigned to the northern New Jersey military installation. Balfour Beatty is one of the largest providers of privatized military housing to all U.S. Armed Forces.
Lt. Gen. David Wilson, Deputy Chief of Staff for G-9, emphasized the survey’s importance, stating, "As we learned from last year’s survey, investing in housing improvements that provide safe, secure, quality housing is important for our Soldiers and their families. This survey is an important tool for the Army to understand their needs to provide the best housing possible and enable our focus on warfighting.”
The survey, which is confidential and voluntary, will be available online for 60 days, and residents are encouraged to take the survey as soon as they receive the link. The Army intends to use the survey results to identify ways to enhance communication with residents, address deficiencies, and prioritize areas most important to the community’s well-being.
Lt. Gen. Wilson continued, "This survey, and our continued housing improvement efforts, highlight our continued commitment to the health and welfare of our Soldiers and their families, which we know directly impacts Army readiness.”
Picatinny tenants who do not receive the survey email should call 973-724-3506.
The Army will make the survey results publicly available to uphold its commitment to transparency and responsiveness to Army families.
Picatinny Homes offers a variety of rental homes to active-duty military families assigned to the installation and surrounding areas. There are also select homes available to rent to military retirees, DoD civilian employees, and the general public.
Rental homes at Picatinny are available in three, four, six, and eight-bedroom floor plans with two and a half baths featuring master suites, garages, open floor plans and sunrooms.
These rental properties include central air conditioning/heating, dryer and washer, maintenance, lawn care, snow removal, and a fenced in yard.
Picatinny Homes residents can also enjoy the very walkable, pet-friendly community's amenities including playgrounds, tennis, and basketball courts, as well as access to Picatinny Arsenal facilities and amenities.
Monthly rent for these properties begins at $3793 and includes 24-hour professional maintenance and includes average utilities.
If you are an active-duty military family looking for housing at Picatinny Arsenal or a qualified military retiree, DOD employee, or member of the public looking for a Dover rental home, call (973) 328-2992 to speak with one of leasing specialists at Picatinny Homes or visit PicatinnyHomes.com.
The Tenant Satisfaction Survey is Office of Management and Budget approved: OMB Control Number 0704-0553; OMB Expiration Date 05/31/2025.
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