USAG-Natick is pleased to welcome Zeila Chicoma as its new Housing Manager. With over 15 years of experience in affordable residential housing—including tax credit programs, HUD, project-based housing, and veteran housing—she is eager to apply her expertise to serve service members and their families. Now stationed at the DPW office in Building 45, Chicoma is focused on building trust with residents, addressing housing concerns, and ensuring that service members feel safe and supported in their homes.
“DPW is extremely pleased to have Ms. Chicoma onboard as our new Housing Services Office Manager,” said Russell Stokes, Director of DPW at USAG-Natick. “Ms. Chicoma brings to us vast experience working in private industry with residential property portfolios, often exceeding 2,000 units or residences. In a very short time with us, she has quickly learned and adapted to DoD business processes. Integrating her past experience with a high level of work energy, she has already made improvements within the Housing Office. In addition to her primary responsibility of working with the Privatized Housing Partner, Cadence Communities, we look forward to the Housing Services Office becoming more robust in its ability to assist service members with all their housing needs, including off-post housing referrals, inspections, and contractual assistance.”
Chicoma’s path to USAG-Natick is both professional and personal. Originally from Brooklyn, New York, she moved to Massachusetts eight years ago to ensure her son, who has autism, had access to the best educational resources. As both a mother and a housing professional, she understands the importance of a strong support system at home and within the community.
Her motivation to join USAG-Natick stems from a long-held goal of working in federal service while continuing her passion for housing. “I’ve always wanted to work in government, and when I saw this position, I knew it was the perfect opportunity to blend my skills with public service,” she shared.
To build strong relationships with the community, Chicoma is already working with Army Community Services (ACS) to improve outreach efforts and create open lines of communication with residents. She hopes to make a meaningful impact by listening to concerns, addressing issues, and ensuring service members and their families have the resources they need.
“I want residents to know that I’m here for them,” she said. “I’m committed to making sure they feel at home and have the support they deserve.”
Chicoma encourages anyone with housing-related questions or concerns to reach out. She can be contacted at Zeila.Chicoma.civ@army.mil.
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