WIESBADEN, Germany - Wiesbaden Family and MWR managers dedicated Oct. 12 to sharing challenges, success stories and professional development in an effort to improve services and processes for service members and their families.
“The biggest thing you’ll come away with today is the networking,” said Directorate of Family and MWR Program Manager Gregory Holzinger kicking off the day-long FY24 First Quarter MWR Managers Working Group.
“We’ve finished a very successful fiscal year,” Holzinger said, describing the high standards that guide all aspects of Family and MWR – from Army Community Service to Child and Youth Services. “The bottom line is that we met our financial obligations and we met our customer service obligations.”
“Be proud of the work that you’re doing to take care of Soldiers and their families,” Holzinger advised his staff. “You are serving in a focal point of everything that is going on in the world. We (the Wiesbaden military community) are growing in size. You are part of history.”
The DFMWR Director said FY24 will bring challenges, but as long as managers and staff pull together to do the best they can, outstanding quality of life can be assured. “It’s all about teamwork; it’s not about individuals,” he said.
“You’ve got to believe in yourself, and you’ve got to believe in the mission,” said guest speaker U.S. Army Garrison Wiesbaden Command Sgt. Maj. Yves Pamphil.
"As a manager you should have an innovative mindset all the time," Pamphil said, adding that "thinking outside the box" is critical to leading successful teams. “You’ve got to know your team to lead them – take the time to get to know them and assess them.
“If you give them the tools to be successful, we will be successful,” he said. “You have to not only lead your team, but keep them safe. … People will do so much if they know you believe in them.”
“We’re not competing against other when we’re leading,” Pamphil said, explaining the importance of working together, relying on the expertise of members of the team, looking for innovative ways to do things better and sharing successful ideas.
“Take care of yourself, take care of your family and take care of your team,” he concluded.
MWR NAF Services Chief Casey Malloy said the the Quarterly Managers Working Group serves as a dedicated platform for training, leader development and as a means to tackle organizational challenges.
“These forums are tailor-made for program managers to facilitate the exchange of ideas, offer constructive suggestions for enhancing services and collectively work toward improving aspects of their positions or responsibilities,” Malloy said. “The working group’s collective goal is to support each other in our pursuit of organizational success.”
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