(Photo Credit: Graphic by David Agan) VIEW ORIGINAL

FORT RUCKER, Ala. -- Fort Rucker leadership is giving Soldiers and family members a chance to make their voices heard in what Army Community Service programs and services are important to them via a short survey being conducted by the Fort Rucker Inspector General’s office.

But, so far, few people are taking advantage of the opportunity, and that could be to the community’s loss, according to Kent Thompson, chief of ACS.

“ACS is an agency designed to help Soldiers and family members live a better life while they are in the Army,” Thompson said. “You can live a much better life if you are informed and knowledgeable of things that affect you in the Army. We have everything from volunteer programs to relocation assistance to financial readiness to the Exceptional Family Member Program that helps families with special needs to family advocacy to new parent support – all of these programs are designed to help Soldiers and family members live a better life.”

Thompson added that all of ACS’ services and programs are explained on the Directorate of Family, and Morale, Welfare and Recreation website at

“This survey is super important,” he continued. “It could have a huge impact on the Soldiers and family members of Fort Rucker. The results will inform command on whether or not they need to retain some of these services or not.”

It is also super short, according to Thompson.

“There’s a QR code that you can scan to get started,” he said. “It asks very simple questions like which ACS services did you use in the past 12 months and asks you to rate the services you received. If you just used one service, you’ll probably spend maybe five minutes on it – 15 minutes tops if you used all of our services.”

Those few minutes will be time well spent as the results will inform Maj. Gen. David J. Francis, U.S. Army Aviation Center of Excellence and Fort Rucker commanding general, the true impact of cuts ACS experienced in 2019, and what programs are most beneficial to the Soldiers and families at the home of Army Aviation.

To take the survey, scan the accompanying QR code with your smart phone.