WHITE SANDS MISSILE RANGE, N.M. (April 26, 2022) The McAfee Army Health Clinic at White Sands Missile Range (WSMR) will be transitioning to MHS GENESIS, a new electronic health record for the Military Health System, on June 11, 2022.
MHS GENESIS will provide a single source for medical and dental records for service members, veterans, and their family members. This modernization of electronic health records equips patients with a safer and more efficient continuity of care, regardless of where they are receiving treatment within the Military Health System.
The MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure website that will provide 24/7 secure access to personal health information, lab results, prescription refills, secure messages with care teams, completing e-visits with their doctors, and educational content on how to improve their health. This new website will replace TRICARE Online after the records transfer using the same DS Logon at: identitymanagement: Consent to Monitor (osd.mil)
Patients can also access their online health record by using a Common Access Card (CAC) or DFAS account credentials.
Those with DS Logon, CAC, or DFAS will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it. While patients will be able to view their health information, they will not have the ability to make appointments through the GENESIS Portal until launch.
How to register
Access patient portal at: DS Logon - Login (osd.mil)
You can do this through your CAC, or by setting up a free, Premium account with a user name and password.
Watch this video on how to register: https://health.mil/News/Gallery/Videos/2021/03/03/MHS-Genesis-Patient-Portal-Registration
Patient Impact: What to expect
In order to receive care at the McAfee Army Health Clinic after June 10, 2022, patients must create an MHS GENESIS profile. As the clinic transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. Based on industry averages, and the DOD’s experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. During this time, emergency care will not be compromised and patients are recommend to get their routine radiology appointments taken care of early to avoid extended wait times.
Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. We ask for your support, patience and understanding as we work to implement this new system to improve your healthcare. Follow the McAfee Facebook page for updates at: McAfee US Army Health Clinic | Facebook
For information on all things MHS GENESIS, please visit: https://health.mil/News/Gallery/Videos/2021/03/03/MHS-Genesis-Patient-Portal-Registration