KAISERSLAUTERN, Germany – A text- and telephone-based notification system helps Soldiers, civilians, and family members navigate storms, avoid black ice, and stay safe.
Quickly getting weather, incident, and closure alerts with U.S. Army Garrison Rhineland-Pfalz is as easy as signing up with the Alert! Mass Warning Notification System. Alert! will quickly notify Soldiers, civilians, local nationals, and family members of important information in the garrison footprint. Alert! messages come through on DOD desktops via a pop-up, a telephone call, and/or a text message.
“All service members, civilians, and contractors are required to register for this program, and we highly recommend that local nationals register as well,” said Claude Jones, garrison operations officer. “If your place of duty is on a DOD facility, you must sign-up for Alert! and ensure your contact information is current.”
“Alert! is important for all of our community members,” continued Jones. “It is a quick and efficient way for us at the garrison to reach community members quickly. We use the system to notify our users of emergencies, road conditions, and garrison closures or delays.”
Family members can also receive notifications; however, their sponsor must sign up first and enter family member information.
The garrison safety office highly recommends having Alert as part of a complete information update matrix.
“During the sign-up process, you can add your dependents to the system,” said Stefanie Diaz, garrison safety and occupational officer. “Within the dashboard, there is a field that allows for you to opt-in your dependents and enter their individual contact information.”
“Effective communication and reporting of hazards protect our members and also promotes a great safety culture amongst the garrison,” said Diaz.
Family members are not required to register for the system, but they are highly encouraged to sign up, so they also receive all the garrison’s notifications, Jones said. “TDY and deployments mean that sponsors are not always near their family members. By registering them for Alert!, you will ensure they receive the garrison’s notifications.”
Jones also recommended checking the system once a year to ensure information is current.
“The system stays with you throughout your career,” said Jones. “We all move around and go to different duty stations, which means your information will become outdated.”
The garrison’s footprint encompasses 31 sites in three countries, which means users may need alerts for more than one location.
“When you register for Alert!, please sign up for all the installations you frequently go to,” said Diaz. “Some people commute between the Kaiserslautern area and Baumholder. These installations are two separate areas, so you will need to receive notifications from both.”
Staying connected with the garrison for possible hazards in the community is essential, said Larry Strickland, garrison safety chief.
“We want all of our community members to be up-to-date and quickly informed of all safety and hazardous information,” said Strickland. “This program allows us to do that quickly and efficiently. Safety is everybody’s responsibility. Let’s be Army Safe, Army Strong.”
People wanting to receive notifications can register at https://alert.csd.disa.mil. Instructions are available on the garrison webpage.