FORT LEONARD WOOD, Mo. — From employment assistance to ID card renewal, the Directorate of Human Resources is responsible for providing the Fort Leonard Wood community with the full spectrum of military human resources and personnel services support.
Led by Mike Beando, customer service is the cornerstone of DHR, providing personnel services and support to service members, leaders, family members, retirees and civic partners.
Beando said DHR contributes to the overall mission here by helping to improve quality of life and readiness through various programs and resources.
Administrative Services offers education services, including counseling and testing, basic skills courses, career skills programs and the Transition Assistance Program, which assists transitioning service members with job searches and related services.
The Military Personnel Division is responsible for operation of the Casualty Assistance Center, the ID card facility, retirement and in-and out-processing services, and the Transition Center, which provides support to initial entry Soldiers in Basic Combat Training and Advanced Individual Training.
According to Beando, offering such a broad array of services to the Fort Leonard Wood community is all about providing outstanding customer-focused service.
“We put the customers first, both internal and external,” he said. “Taking care of service members is our business.”
For more information on the services provided by DHR, visit https://home.army.mil/wood/index.php/about/Garrison/dhr.
Other Fort Leonard Wood services and resources can be found at https://home.army.mil/wood, on official social media pages — such as the Fort Leonard Wood Facebook page at www.facebook.com/fortleonardwoodmissouri — or in the Digital Garrison application, available for free in Google Play or Apple App Store. The app also provides critical real-time updates regarding weather hazards and road conditions, community events or changes in hours of operation across the installation.
(Editor’s note: This new weekly series will provide information on Fort Leonard Wood’s garrison directorates and programs to help service members and their families understand the resources available here.)