EAP offers free, confidential services for employee resilience

By Karen Stevens SampsonMarch 22, 2021

EAP offers free, confidential services for employee resilience
1 / 2 Show Caption + Hide Caption – Robert (Nick) Gilmore, Employee Assistance Program (EAP) specialist, is taking appointments from clients interested in EAP’s services at the Soldier & Family Readiness Center, Fort Huachuca, Ariz. EAP helps military members and civilian employees identify, resolve and find resources for adult living problems that impact job performance and/or well-being.

(Photo Credit: Karen Stevens Sampson)
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EAP offers free, confidential services for employee resilience
2 / 2 Show Caption + Hide Caption – The Employee Assistance Program at the Soldier and Family Readiness Center, Fort Huachuca, Ariz., has several resources to help military members and civilian employees identify, resolve and find resources for adult living problems that impact job performance and/or well-being. (Photo Credit: Karen Stevens Sampson) VIEW ORIGINAL

FORT HUACHUCA, Ariz. – The Employee Assistance Program (EAP) here helps military members and civilian employees identify and resolve adult living problems that impact their job performance and/or well-being.

Operating under the Army Substance Abuse Program (ASAP) at the Soldier & Family Readiness Center (SFRC), EAP services are authorized for personnel who are eligible to receive military medical services, or eligible for medical services under the Federal Civilian Employees Occupational Health Services Program.

“The Employee Assistance Program offers free and confidential service for any employee,” said Nick Gilmore, EAP coordinator.

EAP is a professional service that provides assistance, counseling, resource identification, referral and follow-up services.

“EAP exists because of the drug-free workplace act, but the services are not limited to substance abuse problems,” Gilmore said.

The service is voluntary and includes screening to identify the employee's needs, short-term counseling if necessary, and appropriate referrals or resources that can assist the employee in meeting identified needs.

“We screen and try to help find answers to what [employees] are trying to solve,” Gilmore said “We try to help find the core of the problem. These problems, for example, may be caused by marital issues, home unrest, or getting along with a colleague at work.”

The EAP provides comprehensive short-term counseling and referral services to help employees achieve a balance between their work, family and other personal responsibilities.

The program also offers assistance to supervisors.

“The EAP gives performance management guidance and consult to supervisors with issues related to an employee’s conduct and performance, as well as occupational situations and conditions that affect an employee’s well-being,” Gilmore said.

In-office visits are currently available. If someone is teleworking due to precautionary measures in place by COVID 19, they will be accommodated.

“I am trying to accommodate clients the best way possible,” Gilmore said.

There is no limit to the issues EAP can lend a listening ear to, or a helping hand in finding counseling and resources.

For more information, call 520.538.1284.

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Fort Huachuca is home to the U.S. Army Intelligence Center of Excellence, the U.S. Army Network Enterprise Technology Command (NETCOM)/9th Army Signal Command and more than 48 supported tenants representing a diverse, multiservice population. Our unique environment encompasses 964 square miles of restricted airspace and 2,500 square miles of protected electronic ranges, key components to the national defense mission.

Located in Cochise County, in southeast Arizona, about 15 miles north of the border with Mexico, Fort Huachuca is an Army installation with a rich frontier history. Established in 1877, the Fort was declared a national landmark in 1976.

We are the Army’s Home. Learn more at https://home.army.mil/huachuca/