JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas (Feb. 2, 2021) -- The Fort Sam Houston Community Pharmacy has moved into the new Army and Air Force Exchange Service (Exchange) located at 2500 Funston Road on Joint Base San Antonio-Fort Sam Houston. Hours of operation are 9 a.m. to 5 p.m., and the contact number remains the same: 210-295-9965.
A virtual ribbon-cutting ceremony will be held Feb. 16 at 8:30 a.m. on the Brooke Army Medical Center Facebook page (www.facebook.com/BrookeArmyMedicalCenter).
“The relocation of the Community Pharmacy into this new facility will provide customers with a one-stop shopping experience for both their prescriptions and other shopping needs,” said Army Col. Stacey Causey, BAMC pharmacy chief. “It will also allow us to provide the best pharmacy experience for the JBSA community.”
The new pharmacy is about 1,600 square feet larger than the old location and is designed to allow a better overall operational flow and more work space for the pharmacy team to safely work.
“The pharmacy has eight prescription windows, which is a vast improvement over our old location,” Causey said. “Additionally, the pharmacy now has a dedicated patient counseling space to allow for private one on one counseling. The location of the pharmacy also provides a safer and larger parking experience for patrons as the previous parking lot became heavily congested with patient traffic.”
The Community Pharmacy fills an average of 330 new prescriptions and 1,440 refills daily.
“That’s more than 417,600 new and refilled prescriptions a year,” Causey said. “Those are some impressive numbers and with this new space I’m sure we will be able to do even more.”
Currently, people are required to call all the BAMC pharmacies in advance to have new electronic prescriptions processed for pick-up which is being done to assist with COVID-19 social distancing requirements. New and renewal electronic prescriptions will be processed and ready for pick up within one hour. However, prescriptions received within one hour of the pharmacy closing will be ready for pick up the next business day after 9 a.m.
On average, new prescriptions take about 30 minutes to fill. For prescription refills customers generally wait about 2 minutes for pick up.
“In mid-March, people will have another option when picking up their prescriptions at the Main and Fort Sam PX pharmacies,” Causey said. “They will be able to pick up their prescription by using the ScriptCenter Express Prescription Pickup kiosk.”
Pharmacy personnel will load the patient’s prescription into ScriptCenter kiosk and the patient will simply log in to retrieve them.