MADIGAN ARMY MEDICAL CENTER, Joint Base Lewis-McChord, Wash.– Earlier this year, to hamper the spread of the global pandemic now known as COVID-19, Madigan’s main outpatient pharmacy adapted its operations to keep its staff and patients safe, while still providing needed medications to its patients by utilizing its drive through the sole point of service for patients.Madigan is now making additional modifications to its Main Outpatient Drive-Thru Pharmacy operations as Madigan and other JBLM operations gradually begin to return to work and embrace a “new normal” to continue the mission while still being safe, and incremental in changes or “phases” installation-wide.-Dedicated waiting area for patients:Due to an increase of Madigan staff and JBLM personnel returning to work, Gardner Loop Road (currently used for Madigan’s Drive-Thru Pharmacy) will be a high traffic roadway and no longer used as the Drive-Thru Pharmacy entrance.Given the increase of traffic on the installation, it was determined that holding cars of patients being served at the Drive-Thru on 5th Street, presents a safety risk.For the sake of patient safety, the new holding area for patients receiving medications at the Madigan Drive-Thru Pharmacy will be located in two dedicated rows (rows 12-13) of the Medical Mall parking lots. Pharmacy staff will be on site to direct patients to this area. Pharmacy runners will be present in the new dedicated area as well to assist pharmacy patients.-New Drive-Thru Pharmacy entrance:Due to an increase of Madigan staff and JBLM personnel returning to work, Gardner Loop Road (currently used for Madigan’s Drive-Thru Pharmacy) will be a high traffic roadway and no longer used as the Drive-Thru Pharmacy entrance.Patients will access the Drive-Thru Pharmacy via Beaumont Avenue off of Jackson Avenue, which is the Medical Mall North Entrance for Parking.-New exit for outbound traffic from Madigan’s Drive-Thru Pharmacy:Garner Loop Road will be used by Madigan’s Drive-Thru Pharmacy for exiting vehicles ONLY (those who have picked up their prescriptions and are leaving Drive-Thru).-Directing Madigan Drive-Thru Pharmacy Patients:In addition to pharmacy staff being onsite to direct patients at the facility, there will also be an electronic reader board on Jackson Ave. (before the intersection of Jackson Ave and Gardner Loop) directing Madigan’s Main Outpatient Pharmacy patients towards the Medical Mall.Pharmacy runners will still use the same two windows (refill windows) for pickup of prescriptions for those people in the dedicated holding area. Those not directed to the new dedicated waiting area, will be directed to the Drive-thru windows.Madigan’s Social Media Links:Madigan’s Facebook:www.Facebook.com/MadiganhealthMadigan’s Twitter:www.Twitter.com/MadiganhealthMadigan’s Instagram:www.Instagram.com/MadiganmedicineMadigan’s LinkedIn:www.Linkedin.com/company/madigan-army-medical-center/Madigan’s YouTube:www.youtube.com/c/MadiganArmyMedicalCenter