Answers to top questions about PCS moves during COVID-19

By Army G-4June 4, 2020

As Soldiers and their Families prepare for the restart of PCS Moves, the Army has implemented numerous actions to protect their health and mitigate the impact of the stop movement order. Protecting our people has been a priority from the start of...
As Soldiers and their Families prepare for the restart of PCS Moves, the Army has implemented numerous actions to protect their health and mitigate the impact of the stop movement order. Protecting our people has been a priority from the start of the COVID-19 response. (Photo Credit: U.S. Army) VIEW ORIGINAL

As Soldiers and their Families prepare for the restart of PCS Moves, the Army has implemented numerous actions to protect their health and mitigate the impact of the stop movement order. Protecting our people has been a priority from the start of the COVID-19 response.

Here are answers to frequently asked questions about moving during COVID-19.

When does the stop-move order end?

It is expected to end on June 30, 2020. Approval of exceptions to policy (ETP) by appropriate authority to travel prior to June 30th are on a case-by-case basis based on whether they are deemed mission essential, necessary for humanitarian reasons, or extreme hardship.

When can household goods be picked up?

Soldiers with a report date after June 30th can request HHG pickup 30 days prior to their departure date for CONUS (or intra-theater Europe/Korea) assignments and HHG pickup 60 days prior to departure date for OCONUS (Alaska & Hawaii).

HHG shipments with supporting documentation are authorized to be placed into storage at origin for shipments needing to be picked up due to termination of rental lease agreement, home sale, or termination of government/privatized housing.

(Photo Credit: U.S. Army) VIEW ORIGINAL

What safety precautions can I expect from the movers?

Moving companies are required to conduct a health screening of company personnel and provide Soldiers and their Families with written certification of medical screening before beginning any work in a residence.

Moving crews are required to adhere to the Center for Disease Control COVID-19 health protection protocols while in a residence. They must wear face coverings, clean frequently touched surfaces, maintain good hand hygiene, and minimize the number of personnel at a residence in order to meet social distancing requirements.

How does COVID-19 impact retirees?

Soldiers on retirement and separation orders are not impacted by the stop move.

Where can I get more information?

The Army has a new app to help you plan your move. You can download "Army PCS Moves" for free at the Google Play Store or Apple App Store.

Related Links

U.S. Army COVID-19 Guidance

Army.mil: Worldwide News

Army.mil: U.S. Army G-4 | Logistics

Army.mil: Families

Soldiers on PCS orders can now request to stay extra year at duty station