FORT RUCKER, Ala. -- As social distancing measures continue on post to help protect the Fort Rucker community from COVID-19, helping agencies remain open for business, but that help might be delivered a little differently than in the past.“Most Fort Rucker services continue to meet community needs, even though we have changed how we provide the services due to social distancing,” said Traci D. Waters, Fort Rucker Community Readiness and Resilience Integrator Suicide Prevention Program Manager, Directorate of Human Resources.“If you are having trouble coping with life challenges, the Employee Assistance Program is still here to help. The service is available to Army civilians, non-appropriated fund employees, adult family members of active-duty Soldiers and retirees, she said, adding that people can contact program staff members by calling 447-3859 to request a phone appointment.“In addition, the Army Community Services Family Advocacy Program is available to assist if you need suggestions on how to help your children cope with all the changes that are occurring at this time,” Waters said.ACS Family Advocacy can be reached by calling 347-7947. Behavioral health is also providing virtual appointments. For more information, call 255-7028.For those experiencing financial difficulties during the pandemic, Army Emergency Relief stands ready to assist. For more information, call 255-2341 or go to said many people might be feeling stressed out by the pandemic or like they just can’t cope with the situation anymore, and she does have advice for those who find themselves with those feelings.“They should remember to do the activities they enjoy the most,” she said. “It can be easy to lose sight of the things we enjoy most when there is so much change occurring around us. Some great activities to help us cope include exercising, listening to music, going for a walk, playing in the backyard with your children or reading a book.“Managing your time is another way to cope when you are feeling overwhelmed,” Waters added. “Also, beware of the negative coping skills, such as drinking in excess, overeating or sleeping too much.”She also recommended people keep connected with the latest happenings around them, but not too much.“Take a look at the USAACE and Fort Rucker Facebook page,” she said. “Most installation services share their online classes and tips for getting though this crisis on that site. There is a lot of useful information posted daily.“You should also limit how much news you listen to regarding COVID 19,” Waters added. “Find one reliable source and only get an update at a certain time of the day – do not watch the constant updates because it can cause anxiety in some people.”If someone sees another person struggling with the situation, the step they should take to help them is a simple one, she said.“The best thing to do is to talk with them,” Waters said. “Talking to them helps them to see they are not alone and it will allow you to see if additional services are needed. Simple conversation with others is vital right now to keep us from feeling so disconnected from our family and friends. Through your conversation, you may be able to tell if you need to get others involved to assist that individual.“The biggest thing to remember right now is that the services you need are still available to help,” she added. “We have each adjusted how we provide services, but we are still here. You are not alone. Reach out and ask for the help you need. We are ready to assist!”Waters also provided the following information from the Defense Suicide Prevention Office.As we all strive to support our nation’s efforts to mitigate the impact of COVID-19, the Department of Defense maintains its commitment to supporting our most valuable resource – our people.The personal health and well-being of our servicemembers, civilian employees and families is paramount. Everyone reacts differently to stressful situations and, certainly, an infectious disease outbreak that requires social distancing, quarantine, or isolation is bound to generate stress.Many across our nation – and around the world – are feeling stress, uncertainty, anxiety, disconnectedness, financial insecurity, as well as potentially feeling a sense of hopelessness. For some, such experiences can be associated with an increased risk for suicide.Finding healthy ways to cope with stress during this time will help us to remain strong. The following are some tips and resources both within and outside the DOD to help cope with stressors associated with the COVID-19 pandemic.We encourage you to take these steps to support your own and others’ personal health and well-being.SOCIAL CONNECTEDNESS AND CARING CONNECTIONS ARE CRITICAL RIGHT NOWLimiting in-person contact with others is the best way to reduce the spread of COVID-19. Social distancing – also called physical distancing – means keeping physical space between yourself and other people who are not inside your home. As a result of physical distancing requirements, you may be feeling isolated or less connected, or notice this in others. Social distancing requires only a physical space between individuals. There are still many ways to look out for each other, build cohesion, and stay connected virtually. Social connectedness and a sense of belonging improve physical, mental, and emotional well-being – now more than ever, it is vital to stay socially connected while physical distancing.Being connected takes many forms.* Stay connected to others. Whether through phone calls, virtual meet-ups, texts, or sending and posting messages via social media platforms – talk about your experiences and feelings with friends and loved ones if you find it helpful. Share words of support, listen without judgment; and, if needed, connect with resources and help.* Stay connected with yourself. Make it a priority to eat healthy, exercise regularly, and to get plenty of sleep. Use practical ways to cope and to relax. Relax your body often by doing things that work for you – deep breathing, stretching, meditating, or engaging in other activities you enjoy. Pace yourself between stressful activities, and do something fun after a hard task.* Stay informed. Stay up-to-date on what is happening, while limiting your media exposure. Avoid watching or listening to news reports 24/7 since this tends to increase anxiety and worry.* Get help. Numerous support resources are available including your chaplain, behavioral health provider, supervisor, peers or family members, Military OneSource, Veterans Crisis Line/Military Crisis Line, or other trusted resource.HELP IS AVAILABLEEven if you have never accessed such support services before, take advantage of resources available to you. Health care support systems like telehealth services – especially for accessing behavioral health services – can provide preventative tools, resources, treatments and supports.* If you, or someone you know, are experiencing an emotional crisis or thoughts of suicide, please connect 24/7 with free, confidential services. For those experiencing a suicidal crisis, call the Veteran Crisis Line/Military Crisis Line or the National Suicide Prevention Lifeline. For emotional support related to COVID-19, call the Disaster Distress Helpline.* If you are concerned about your financial stability during the pandemic, there are several financial readiness resources available to help. Free, confidential financial counseling is available for Service members and their families from accredited financial counselors via Military OneSource’s 24/7 call center. Civilian employees have access to similar support through their agencies’ Employee Assistance Programs.* Support is available to all members, including the Reserve Component, through numerous resources including chaplains, family programs and behavioral health resources.* National Guard members in Title 32 status can access multiple programs and support services. Psychological health teams are available regardless of your activation status in every state, territory and the District of Columbia that can complete assessments, referrals and case management.* Military OneSource is available to all service members (including National Guard members whether or not federally activated) and their families throughout their career and up to one year following separation/retirement from the military.HOW WE SHARE INFORMATION MATTERSReliable information can keep you safe and physically, emotionally, and mentally healthy during and after a public health crisis like the current COVID-19 pandemic. Look for and share only credible sources of information on COVID-19. The Centers for Disease Control and Prevention provides up-to-date information via their website ( and social media channels. The DOD also maintains a website ( specifically designed to share the latest information about the COVID-19 response.When communicating with family, friends, and other members of the community, avoid speculating about the potential impact COVID-19 may have. Share the importance of staying connected with the people in your life, and that help is still available for those in crisis, as well as for those who simply need some additional support.Members of the media are strongly encouraged to incorporate best practices for reporting on suicide ( and educate readers on helping resources.RESOURCES* Military OneSource is available 24/7/365 to help with handling stress and challenges related to COVID-19, as well as to provide non-medical counseling or peer support services. It is available to eligible servicemembers, including National Guard and Reserve members, and family members. You may call 800-342-9647 or connect through live chat ( A dedicated section ( provides resources, updates and information about the impacts of COVID-19 on the military community. New offerings include non-medical counseling video sessions for children and youth.* inTransition is a free, confidential program that offers specialized coaching and assistance for active-duty servicemembers, National Guard members, reservists, veterans, and retirees who need access to a new mental health provider or wish to initiate mental health care for the first time. inTransition services are available to all military members regardless of length of service or discharge status. Call 800-424-7877. Outside the United States (international toll-free number): 800-424-4685. Outside the United States (collect): 314-387-4700. All calls are confidential and free.* Agency-specific Employee Assistance Programs provide a variety of support services to civilian employees and their dependents. Topics of assistance include mental health, financial and/or legal matters, alcohol or drug abuse, work-related stressors, marriage/family and caregiving issues, illnesses, accidents and relationships. The DOD EAP provides resources, information, and confidential help and can be reached 24/7 at 800-222-0364 (TTY: 888-262-7848). Telehealth services are now available during the COVID-19 pandemic allowing for providers to conduct telehealth video and/or phone sessions for all routine EAP services.* Disaster Distress Helpline, 800-985-5990, is a 24/7 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.* Substance Abuse and Mental Health Services Administration recognizes the challenges posed by the current COVID-19 situation and is providing guidance and resources to assist individuals, providers, communities and states across the country.* Social Distancing Tips: isolation-031620.pdf* Virtual Recovery Resources:* Veterans Crisis Line/Military Crisis Line is a free, confidential resource that provides Department of Veterans Affairs support for all servicemembers, including members of the National Guard and Reserve, all veterans, and their families, even if they are not registered with VA or enrolled in VA health care. VCL/MCL responders are specially trained and experienced in helping servicemembers and veterans of all ages and circumstances. If you, or someone you know, is in a crisis, please contact the VCL/MCL by calling 800-273-8255, press 1; by chat at, or online at* National Suicide Prevention Lifeline, 800-273-8255, provides 24/7, free and confidential support for people in distress, prevention, and crisis resources for all Americans and their loved ones, as well as best practices for professionals.Note: Any reference to or listing of non-governmental organizations does not constitute endorsement by the United States Department of Defense.