By Keith Pannell
Nov. 21, 2019

BAUMHOLDER, Germany - The feedback from a survey reaching nearly 600 Baumholder Military Community residents is being used to create a list of desires and wants for housing areas.

Not to be confused with the ongoing Army-wide email housing survey, the USAG RP survey opened the first week of November and wrapped up Nov. 9.

"We had about 32 people in yellow vests at different places in the Baumholder Military Community," said Henry Kaaihue, USAG RP operations officer, whose office is overseeing the survey. Their survey solicitation locations included the AAFES Shopette, food court, the post office, commissary, bowling alley, fitness centers, dining facilities and other high-traffic areas.

Kaaihue said of the 582 people contacted, 242 were Army family housing residents and 246 respondents were from unaccompanied Soldiers living in barracks. Some 122 people did not participate in the survey for various reasons.

"Most people, when they're approached in public seem a little bit reluctant," said John O'Brien, USAG RP Plans, Analysis and Integration Office. "As soon as they realized what the topic was, they became very enthusiastic to answer the questions."

Residents were asked to rate their desired modifications on a scale from 1 to 6, with 6 being the most desired. The survey was designed to ask residents what modifications they think would make BMC Housing more livable.

"Between housing and barracks, the consensus was air conditioning number one, larger washers and dryers number two, and number three was a tie between more parking spaces and the German rolling shutters," Kaaihue said

The survey also asked what they would put in a "miscellaneous category." Answers topping that list included, "faster response to work orders," and "better response the work order phone number."

Kaaihue and O'Brien both were excited for the results and complimented garrison employees tasked with taking the surveys.

"Getting nearly 600 people, that's almost half the population of our Army Family Housing and our barracks," he said.

As one survey wraps up, another continues. The Army-wide housing survey rolls on through Dec. 12 and leaders are asking for the same turnout as occurred with the local version. Residents should've received an email from the armyhousingsurvey@celassociates.com.

Meanwhile, Kaaihue and O'Brien's task now is to take what they've been given and turn that into action.

"We're happy with the number of people we talked to and we're very happy with the suggestions made," Kaailhue concluded. "Nothing will happen overnight, but now we have a direction to go."